Thread: Need to restore faith !!

Originally Posted by Ean Austral

Wow , I had a read of the prado diff club. Seems the accepted fix amongst the faithful is to fork out for twin lockers. Full credit to Toyota they replaced the diffs under warranty , even 3 times on 1 car. The faithful certainly have a different approach to other owners , but Toyota seem to be far better at solving issues than L/R from what I have read.

Cheers Ean

Hi Ean,

The fix wasnt fitting twin lockers, as the problems was traced back to bad forging from the foundry that Toyota were using for a period of approx 2 years, as the crown wheel and pinion were stripping teeth. I was really unimpressed at the time, as the Prado was the least used offroad or towing of any vehicle i have owned. They did come to the party in the end, only after 4 weeks arguing and me eventually involving legal correspondence.

So far, the dealer i purchased my D4 from have been fantastic, both sales and after sales. I just love my disco and cant compare anything i have previously owned against it.

cheers
Geoff

Originally Posted by geoffmc

Hi Ean,

The fix wasnt fitting twin lockers, as the problems was traced back to bad forging from the foundry that Toyota were using for a period of approx 2 years, as the crown wheel and pinion were stripping teeth. I was really unimpressed at the time, as the Prado was the least used offroad or towing of any vehicle i have owned. They did come to the party in the end, only after 4 weeks arguing and me eventually involving legal correspondence.

So far, the dealer i purchased my D4 from have been fantastic, both sales and after sales. I just love my disco and cant compare anything i have previously owned against it.

cheers
Geoff

Gday Geoff,

I read 1 comment where 1 of the Prado owners said that Toyota run out of steel when they got to the diffs and made them out of porcelain

Sorry to read that you had to go to that extent to get your Prado fixed. Very glad to read how happy you are with the D4 , and the dealer support you have received. I only ever bought 1 L/R from a dealer , never never ever again will that dealer see me or any of my hard earned again.

Cheers Ean

Originally Posted by DazzaTD5

To the OP, you dont live in Perth W.A ?

I only ask this as I have had at least 6 Discovery 4 3.0lt that were mis-diagnosed with secondary turbo failed AND being changed out, to have the fault remain or come back shortly after. ALL had been done at one ........ workshop...... and it was NOT any independent land Rover repairer.

No, I`m from N.S.W. Repair was done at a Land rover dealership.

I think the OP was talking about losing faith 8n land rover dealership because of the repair price being too high....

Third party insurance will incur inflated price.....I guess if it's out of pocket from you, it will cost less.

Because it not you or the dealer who pays for the repairs, so who cares how much it costs....The insurance company should be complaining

But you are right. I don't have much faith in dealers.
Their job is to sell new cars as many as possible. Their repair/maintenance department is only there for the warranty period. And it seems they can only replace not repair parts...

So I wouldn't expect them to fix the little motor for you. Again if land rover or third party insurance is paying for the repairs, dealer will like to change the whole car if that's reasonable.

If you lost faith in land rover.....I don't know they are not renowned for being reliable


Say if your Prado broke down 5 years ago, maybe you can say it's ridiculous and losing faith in this brand....

Dealers' actions are governed by its funding mechanism.

The cost effective repair of the turbo component is not and will never be rewarded under the franchise scheme.....

Independent repairs may be into this. But again if land rover can charge your insurance $16,000 for replacing turbos, I don't think independent repairs will be happy if paid $5000.....(Not sure the parts and labour costs...)

I don't know much about auto repair industry but I just don't think altruism exist......

Cost performance reliability...You can only pick two..

Land rover is cheap and good performance in my opinion

Toyota is reliable and (good performance also? Hehe but expensive....


Cheers
Martin

Originally Posted by martnH

Because it not you or the dealer who pays for the repairs, so who cares how much it costs....The insurance company should be complaining

We all should care. This is why the warranties cost so much. It’s fraud to be honest, performing unnecessary works, if there is an opportunity to repair it cheaper for no ongoing issue

Originally Posted by Ean Austral

Gday Geoff,

I read 1 comment where 1 of the Prado owners said that Toyota run out of steel when they got to the diffs and made them out of porcelain

Sorry to read that you had to go to that extent to get your Prado fixed. Very glad to read how happy you are with the D4 , and the dealer support you have received. I only ever bought 1 L/R from a dealer , never never ever again will that dealer see me or any of my hard earned again.

Cheers Ean

Living in Brisbane at the time were you Ean?

Seriously, its a real shame because the vehicle brand is tarnished by these events which seem very common.

It would be good to hear from anyone that is happy with a dealer and their charges.

Tombie seems to have found the best one in the country.....

Originally Posted by DiscoJeffster

We all should care. This is why the warranties cost so much. It’s fraud to be honest, performing unnecessary works, if there is an opportunity to repair it cheaper for no ongoing issue

When i took out the extended warranty on my D2a,in 2007,the guy i spoke to said the insurance costs were due to have a massive increase as the dealers were ripping them off all the time,the high costs of repairs were unjustified,and they were sick of arguing with the LR dealers.

I actually got a letter in writing from them stating i could use my nominated Indy for repairs if they were needed.

With the way murphy works,the only thing that needed repair over the next three yrs was replacement of a faulty MAF sensor,which the Indy did using a genuine LR part,and was paid for under the extended warranty.