Thread: 2015 TDV6 Snapped Crank

Originally Posted by M005

Thread update; I heard back from Pacific Land Rover yesterday and Land Rover Australia have agreed to pay 100% parts and labour for a new engine and anything else required - which is great news and a huge relief.

Parts are being sourced and then it'll need 5 days in the workshop, so don't have a date yet for it to be returned, but hopeful it will be this side of Christmas.

As you say great news and a huge relief.
A positive spin for Land Rover Australia in every way and this sort of no BS response is ALL owners of Land Rovers want and lets face it expect.

That's awesome news mate. I'm glad they came to the party for you, considering how much newer yours is compared to mine. I'm assuming that if I had've kept holding the line then they may have gone to bat for some of the costs but definitely not the whole lot like yours. Awesome outcome

Excellent news for you M005, thanks for posting and keeping it up to date. It's also great news for the brand and the other owners out there that LRA actually care about customers and the public perception of the brand. Most of us here are aware of the numerous high profile disputes with customers that become cannon fodder for the media, John Cadogan comes to mind, so I wonder if he would acknowledge a LR good news story as well.

Great outcome!

Originally Posted by PeterJ

Most of us here are aware of the numerous high profile disputes with customers that become cannon fodder for the media, John Cadogan comes to mind, so I wonder if he would acknowledge a LR good news story as well.

Really all they are doing is what they are obligated to do. Its a shame that because they voluntarily did it, that this is considered a good news story. But either way, great news for the OP.