Thread: Am I unreasonable ?

Originally Posted by Disco44

.... get to the bosses of LandRover Australia and express out outrage at their performance in Australia?

They don't give a toss .

Originally Posted by Disco44

G'Day all, I don't know if this has been suggested before but can we,as LandRover owners and members of this forum,somehow get to the bosses of LandRover Australia and express out outrage at their performance in Australia?
I don't know how to go about it.....any suggestions?
Cheers,
John ( disco 44 )

It may not work with the big bosses...... but I had an issue with a dealer in South Africa...... generally p##s poor service on an issue with the aircon system.... posted it on a similar forum back in SA, and on a daily basis I emailed the dealer principla with the URL...... eventually he came around..... in the end he actually joined the forum and publically apologised......

On the subject of them not caring...... I tend to agree, and us LRO's are largely to blame.... despite the poor service, unreliable vehicles etc etc..... we still buy Land Rovers..... I have had hassles with all 3 prior to my D3, and I know I will never drive anything else! I reckon we have to be the most loyal of all buyers of all the car brands out there, so why should they care..... no matter how they treat us, we just keep coming back for more......

Originally Posted by Disco44

G'Day all, I don't know if this has been suggested before but can we,as LandRover owners and members of this forum,somehow get to the bosses of LandRover Australia and express out outrage at their performance in Australia?
I don't know how to go about it.....any suggestions?
Cheers,
John ( disco 44 )

Just in defence of LRA, after I started this thread I rang LRA customer care and told them my problem, they seemed concerned , said they would contact dealer and "get back to me", they did and said dealer was waiting for parts,they asked what parts dealer said he would "get back to them",when LRA rang me back dealer had not got back to them, but LRA would fast track parts when they got back to them, at least it not just me they treat like sh*t
after they get your money, because I even rang salesman in the middle of this he said "I"ll get back to you" (2 days ago now)
So at this point LRA they are trying . .
What ever you do keep away from "I'll get back to you" dealership sunny coast
It's not the D4 that is the troblem, new model knew there would be some hicups, car is as enjoyable as dealer service that makes this brilliant car a piece of sh*t.

at least I'm not unreasonable Ken

"Its only 2mths 2500km old, car is great, service is unbelievable"
Just tyring to prepare you for the future

Further to this thread,does anyone know if there has been a "bust up " ( for the want of a better word ) with dealers in SE Qld.In the Brisbane Courier Mail motoring section last weekend under the LandRover ad the dealers mentioned were 'Trivett..Gold Coast..Austral..Brisbane..Southern Cross ..Toowoomba'.No " Southside " Hmmm.and of course none for that one on the Sunshine Coast.

John.

Have you spoken to the service manager if you have then speak to the dealer principal. Tell them what you think of their service. Take no prisoners.

You will need to make a lot of noise to get any change in attitude.

If all fails:

Mr Ratan Tata,
Bombay House
24 Homi Mody Street
Mumbai 400 001
India

He'll send you a Nano for your troubles ( probably be more reliable too ).