Thread: This must be embarrassing for Land Rover

Originally Posted by simonmelb

Seems the D2 TD5 was the last DIY serviceable and roadside fixable family touring car LR has built.

We have seriously considered a newer Landrover for our next lap, but we will either be sticking with our D2 ( which has gone through its mid life refirb) or we’ll be getting the last of the 3 litre Prados. Will be a step down in some ways but we’re not prepared to be stranded.

I used to say that about my '95 D1 3.9 EFI.

I fully understand the unacceptable problem re engine light, but let's keep the other problems into perspective.
The car went to the dealership with the camera working ok but left with it u/s.
Similarly, the wiring loom problem was NOT caused by the vehicle, it was caused by the seemingly incompetent Dealership!

Unavailability of the loom is unfortunate, however in LR's defence, they would not expect that component to be required as a replacement spare part at such an early stage, thus could not be expected to have one immediately available.

It is financially impossible for a dealership to have EVERY possible part available ex stock as the cost would break the dealership.

I have an MY2000 Hilux 4WD and last month the local dealership did not have the small wiring lead from a junction to the oil pressure switch on the engine.
Should they have had it in stock?
They quoted me $16.85 plus air freight and ex Japan, 14 days minimum.
Made it myself for about $0.85 cents.

Originally Posted by Discodicky

I fully understand the unacceptable problem re engine light, but let's keep the other problems into perspective.
The car went to the dealership with the camera working ok but left with it u/s.
Similarly, the wiring loom problem was NOT caused by the vehicle, it was caused by the seemingly incompetent Dealership!

Unavailability of the loom is unfortunate, however in LR's defence, they would not expect that component to be required as a replacement spare part at such an early stage, thus could not be expected to have one immediately available.

It is financially impossible for a dealership to have EVERY possible part available ex stock as the cost would break the dealership.

I have an MY2000 Hilux 4WD and last month the local dealership did not have the small wiring lead from a junction to the oil pressure switch on the engine.
Should they have had it in stock?
They quoted me $16.85 plus air freight and ex Japan, 14 days minimum.
Made it myself for about $0.85 cents.

You've just pointed out the MAJOR difference, Toyota with a 20yr old part, probably out of production for over 10-15 years could fly it out from Japan, JLR with a 6 month old part, still AFAIK used to make them, either could not get one(does anyone believe that ?), or had no person or idea on how to fit/repair it. With modern tech, and the time zones not being to bad, they could have had a zoom call direct to the workshop floor and directed step by step......
If they cannot do it, a diagnostic scan tool isn't going to help at all.

Originally Posted by frantic

You've just pointed out the MAJOR difference, Toyota with a 20yr old part, probably out of production for over 10-15 years could fly it out from Japan, JLR with a 6 month old part, still AFAIK used to make them, either could not get one(does anyone believe that ?), or had no person or idea on how to fit/repair it. With modern tech, and the time zones not being to bad, they could have had a zoom call direct to the workshop floor and directed step by step......
If they cannot do it, a diagnostic scan tool isn't going to help at all.

Re the cut through loom. If both ends were accessible I can't see why anyone in the Dealership who genuinely wanted to help, couldn't have bridged the cut, even temporarily, but no, stick it on the back burner until we get the easy part to fit. Shirley it couldn't be that hard if one can access the cable ends.


OH bugger, they'd be paid out of the Warranty account for the labour I suspect, but will have a hard time convincing LR that it was faulty.

If Parts are held On Consignment & booked out electronically back to LR when used, it would be no skin off their nose.


A different story if they actually have to purchase parts from LR.


My advice to the current owner is to get shot of it before it really, really gets unreliable & buy a Series 1.

Originally Posted by frantic

You've just pointed out the MAJOR difference, Toyota with a 20yr old part, probably out of production for over 10-15 years could fly it out from Japan, JLR with a 6 month old part, still AFAIK used to make them, either could not get one(does anyone believe that ?), or had no person or idea on how to fit/repair it. With modern tech, and the time zones not being to bad, they could have had a zoom call direct to the workshop floor and directed step by step......
If they cannot do it, a diagnostic scan tool isn't going to help at all.

I should have added that I didn't ask if it WAS available ex Japan.
The price put me off so I didn't go any further with the enquiry.
It may not have been available, full stop.
At 20yrs and a relatively minor part which can be made up, it may well have been NLA and I can understand that.

Originally Posted by 4bee

My advice to the current owner is to get shot of it before it really, really gets unreliable & buy a Series 1.

Great advice,

The one in my sig is still going fine, after 64 years, no issues with wiring looms, engine check lights, cameras,or PCB's,so far.

Although its main issue is marking its territory wherever it goes....

Originally Posted by frantic

You've just pointed out the MAJOR difference, Toyota with a 20yr old part, probably out of production for over 10-15 years could fly it out from Japan, JLR with a 6 month old part, still AFAIK used to make them, either could not get one(does anyone believe that ?), or had no person or idea on how to fit/repair it. With modern tech, and the time zones not being to bad, they could have had a zoom call direct to the workshop floor and directed step by step......
If they cannot do it, a diagnostic scan tool isn't going to help at all.

A mechanic friend of mine was paid by Toyota to sort a Tarago for a client. It would cut out randomly.

Toyota had tried for 8 months to fix it and couldn’t. Replaced almost everything.

Mate sat down, untaped the entire loom from engine through firewall and found a tiny fracture in a couple of wires.

Toyota couldn’t fix it - he found it.
Toyota paid for an entire new loom to fit into the vehicle and my mates time. Cost something like 20k but Toyota Japan wanted to know why it was failing.

Originally Posted by Tombie

A mechanic friend of mine was paid by Toyota to sort a Tarago for a client. It would cut out randomly.

Toyota had tried for 8 months to fix it and couldn’t. Replaced almost everything.

Mate sat down, untaped the entire loom from engine through firewall and found a tiny fracture in a couple of wires.

Toyota couldn’t fix it - he found it.
Toyota paid for an entire new loom to fit into the vehicle and my mates time. Cost something like 20k but Toyota Japan wanted to know why it was failing.

A few years ago some of the LR Indies around here were sorting problem jobs for the LR dealers.

I dont know if they still do,probably not, as they are all very busy, up to 8 weeks behind in their own work.