Thread: This must be embarrassing for Land Rover

Originally Posted by 101RRS

You said "......... and do not fail even with new models" with respect to other brands. This is absolute crap - all new models of all brands have failures with new models. Not talking about overall reliabilty but you said other Brands releasing new models have no failures which is just not so.

You were not talking about overall reliability stats so don't try and change the point you were making as you know it is bull ****.

Thank you for the out of context partial quote. Try carefully reading all of the words in my post and then put all those words together to understand the complete meaning behind what I'm stating. Then come back for a reasoned and logic based discussion without the insults. I'm sure everyone would prefer to see the usage of facts and logic to discuss an issue over attacks and insults.

Originally Posted by Red90

Perhaps you need to try and read what I wrote prior to making a fool of yourself.

Got no concerns whether you think I'm a fool or not.

Anyway, we're arguing over the semantics of language/interpretation.
Seems I'm not the only one who glossed over the word 'most'...

Originally Posted by DiscoDB

The only warranty issue I had with the D2 from new was I got the cup holder stuck open. Thankfully it didn’t get stuck closed else that would have been a show stopper.

Kidding roight? The Cupholder actually stuck open? OMFG! Jeeeezuz you were so lucky man it wasn't a write off.

Originally Posted by Red90

Thank you for the out of context partial quote. Try carefully reading all of the words in my post and then put all those words together to understand the complete meaning behind what I'm stating. Then come back for a reasoned and logic based discussion without the insults. I'm sure everyone would prefer to see the usage of facts and logic to discuss an issue over attacks and insults.

As usual - you have not addressed the issue related to what you actually said.

As far as insults go - I think it was you who called another member a "fool"

ENDAT

Originally Posted by 4bee

Kidding roight? The Cupholder actually stuck open? OMFG!

I wonder how many trips it took before they worked out the problem

I had three D2's all bought new.They had more trips to the dealers for repair,than any vehicles I have ever owned.
Generally it took the techs two goes to fix everything, sometimes three.
Then they sent out a survey to fill out,all about the wonderfull experience with the LR dealer.
So after filling that out with some details and colourful language, they rang me the very next day and apologised.
I told them I will never ever go back.
So I went to the other dealer for warranty work, and they were no better.

Actually the work at the first dealer was the worse work I had ever seen on a vehicle.
Absolutely hopeless.The vehicles used to also regularly come back without the engine cover on, oil still dripping off them where repairs were done, etc,etc.

As for our Jap work vans, every service is done at the dealer, not one issue.
Half the labour rate of LR,as well, although we are on fleet.

Originally Posted by scarry

I wonder how many trips it took before they worked out the problem

Actually it was two times - can you believe it.



In all seriousness this would be counted as 2 warranty issues in a JD Power survey - so just below the 2020 LR average of 2.28 problems per car.

Before computers LR still were able to make cars that failed to proceed. You could not get much simpler than the defender 300 Tdi mechanical injection pump vehicle, yet they f....d up the gear and splines lubrication of R380/LT230 combination. Definitely a latent defect that they should have fixed at their cost but not so. They probably would have gone broke if they had. Now they are better funded and have had some successes withe the best 4wd award for their D3/D4 vehicles.

The marketing types got in and all of a sudden the defender was put on the back burner as they focused on the luxury market. Service costs higher than the average marque and work shop managers at dealerships relying on clients with deep pockets that just don’t question multiple $k repairs. Only two ways to go from here, stick with pushing out product and turn a deaf ear to the problems and lose more market share or listen to the feedback On the problems and address them.

LR for us die hards but then again what else are we going to get into. Probably doesn’t much matter as the manufacturers that survive are doing something right.

Originally Posted by slug_burner

Before computers LR still were able to make cars that failed to proceed. You could not get much simpler than the defender 300 Tdi mechanical injection pump vehicle, yet they f....d up the gear and splines lubrication of R380/LT230 combination. Definitely a latent defect that they should have fixed at their cost but not so. They probably would have gone broke if they had. Now they are better funded and have had some successes withe the best 4wd award for their D3/D4 vehicles.

The marketing types got in and all of a sudden the defender was put on the back burner as they focused on the luxury market. Service costs higher than the average marque and work shop managers at dealerships relying on clients with deep pockets that just don’t question multiple $k repairs. Only two ways to go from here, stick with pushing out product and turn a deaf ear to the problems and lose more market share or listen to the feedback On the problems and address them.

LR for us die hards but then again what else are we going to get into. Probably doesn’t much matter as the manufacturers that survive are doing something right.

Right on. That R380 problem shouldn't have been left to Ashcrofts to figure out with their ideas.

One would have reasonably assumed there were some bright sparks within LR at that time.

My D1 wasn't affected because I obtained the Oil Catcher Device that fitted inside the TB cover plate quite early in the peace/piece. Another Ashcroft idea before some one worked out that to drill the gear would improve lubrication even more. But I bet London to a Brick it wasn't a LR Engineer.