Thread: Landcruiser warranty issues/ thoughts, views, etc.

About ten months ago my father's work ute, a 79 series landcruiser, got bogged in water up to the running boards for about 30minutes before he could get it towed out. Next service the Toyota mechanics noticed discolouration of the grease in the bearings from water ingress so they replaced the bearing and differential oil under warranty.

About a two weeks ago dad started to notice braking issues, they'd work then wouldn't, pulsing etc. Immediately booked the vehicle in for a check. Toyota mechs couldn't find the problem but did machine rear discs and fit new pads and fit a new master cylinder under warranty, my brother was driving it home and rang me to say that the problems were still there. Got home and felt all the wheel bearings, the front left was too hot to touch.

Ute was flatbedded back to dealership where they believe they have discovered water contamination in cv joints / rust on surface that has caused the catastrophic failure of materials.

They now want to replace components with parts from a wrecker and pay for some of the costs themselves with us wearing the rest, they don't want to put it through under warranty. The mechanic now believes that the original brake issues were die to the front disc rubbing on the callipers as a result of the damage. They've polished up the housing and want to use them again.

My thoughts at this stage are; why in tarnation didn't they pick up the supposed wear on the front callipers if they went to the lengths of machining the reare discs. Putting 2nd hand parts on a still under warranty vehicle???? And why didn't they think to do the cv grease when they did the bearings and differential oil over 30,000 kms ago and/or why wasn't this picked up at the three services since? Particularly the one that occurred three weeks ago?

I'd love some input as to whether I'm being fair, did I miss anything, etc.

Originally Posted by benji

I would have thought that if the water was under the stated wading depth then it would be covered. But obviously they've put a clause in the small writing.

It's still incompetent of the tojo mechanics to have not picked it up though.

If the water/mud damage clause is in there, I think the dealer is willing to part pay as a sorry for not picking it up - which is good of them.



Sent from my GT-I9305T using AULRO mobile app

There is a difference between wading and staying still for 30 mins in the same place.

Wading refers to a moving vehicle in water and not put a car in water and leave it there and it will be ok.

I have done a lot of off roading in wet conditions and hate getting stuck in water for this very reason. Wading through water is ok can cause some problems but no where near as many as sitting in water for half an hour letting water seep into nooks and cranies of the car and more importantly the axel.