Radio problems

[pprass]

We have a new problem - this time with our radio in the Discovery TDV6 MY15 standard pack.

We have been playing our iPod through the auxiliary USB plug, which is situated in the top glove box, for 6 months (we play audio books while travelling) and 2 days ago it suddenly froze and the radio now doesn't recognise the iPod at all.
Things I've tried so far:
1. Pulled the plug and rentered it.
2. Rebooted the iPod,
3. Switched radio on and off.,
4. Tried another iPod,
5. Tried another USB lead for the iPod,
6. Plugged the iPod into another player using the same lead - it works fine.
7. Called LR dealer for assistance (it's now booked in, but it is going to be very inconvenient for us to have the car there for a whole day, so I would like to fix it before the 16th)
8. Haven't tried the other pin type plug in the top glove box for the auxiliary connection as I haven't got one.

Has anyone had any similar experience and know what could be the fault?

At the same time my mobile phone stopped being recognised by the radio. I deleted the phone from the car radio, and removed the car radio from the mobile phone and then tried to "Discover" the radio through the bluetooth function. Nothing happens. The car radio just says - no phone. I tried pairing my phone to my wife's phone and it worked straight away.

Could the phone problem be connected to the auxiliary fault?

[BMKal]

I had similar experience with iPod and iPhone a while back. My D4 has the iPod plus an auxiliary plug in the top of the console (under the lid) - and my iPhone sits in an after-market cradle on the dash with power connection plus external aerial on the bull bar. Phone connection to the car stereo is by Wifi. Stereo system is the one with the "touch" screen - but no reversing camera installed.

iPod still worked, but I had a lot of problems in controlling it / selecting the music that I wanted to hear.

iPhone would not show phone contacts / numbers, nor past calls history etc - but phone would still work if I dialled the number that I wanted and then pushed the green button. Also, steering wheel control buttons for the phone would not work.

At about the time I was experiencing these problems, the car battery died. When a new battery was fitted to the vehicle, everything returned to normal and I've had no problems since.

[LandyAndy]

MY15 shouldnt need a new battery yet.
When it goes back to the dealer,ask if it is in the range of the Battery controller unit software upgrade.My MY14 was,according to my Jacar ciggy lighter voltmeter it now charges much more often than before the upgrade.I havent had a low battery warning since the upgrade either.Mine sits unused for up to a month at a time.
Andrew

[pprass]

....At about the time I was experiencing these problems, the car battery died. When a new battery was fitted to the vehicle, everything returned to normal and I've had no problems since.

I haven't seen any warning messages about the battery being low (I presume there should be such a warning - there's one for everything else!), although we have recently driven thousands of kms towing a caravan with the Anderson plug charging the van batteries and the iPod running all day.
I'll check the battery with a volt meter and see what it says. The battery is just 11 months old!
Peter

[pprass]

When it goes back to the dealer,ask if it is in the range of the Battery controller unit software upgrade.

Andrew - can you explain what that is, or is there somewhere where I can look up what the Battery Controller Unit software upgrade did and when it was released?
Peter

[LRD414]

Andrew - can you explain what that is, or is there somewhere where I can look up what the Battery Controller Unit software upgrade did and when it was released?
Peter

Peter, I don't think this is your radio problem if you have no other issues but here's the BMS software TSB details and a link to a thread in which it was discussed:
http://www.aulro.com/afvb/d3-d4-rrs/...y-warning.html

TSB: LTB00667v2 (or LTB-00667-NAS-1)
Discovery 4 / LR4 (LA)
Model Year: 2014
VIN: 698741-726591
"Due to gateway module (gwm) software issue, the instrument cluster and/or eco stop/start, fails to function and displays, intermittently, Battery warning message and warning lamp."

I had an issue with the iPod connection in my MY14 at one point. It just put out static with the music very faintly heard but the Bluetooth music remained operational and the phone connection also remained operational.

I tried a few combinations of disconnection and it eventually came good again. It sounds like you've already done all the disconnect/reconnect permutations so probably no help there sorry. Also I never had a problem with the Bluetooth through all that.

Does your wife's phone connect ok for phone and/or music? My only suggestion would be to re-try some of the steps and then probably off to the dealer.

Regards,
Scott

[BMKal]

Battery can fail at any time and with little or no warning. Age of the vehicle, or the battery, is no guarantee that you will not experience a failure.

My first battery failed three days after I took delivery of the vehicle. It was a "demo" model, and had 1,000km on the clock when I picked it up. I did think that the battery was suspect when I took delivery, as engine cranking seemed slow to me - was told by the dealer that this was only because the vehicle had only done short runs close to the dealership while being used as a demo, and would "come good" after a bit of driving it around. Three days later - dead flat and vehicle would not turn over at all in the morning. No other warnings at the time. Battery was replaced without question under warranty.

Second battery failed less than 12 months later - again with no warnings at all. Engine simply would not turn over in the morning. Vehicle by then was getting regular long runs (Perth to Kalgoorlie & return and had recently been across to Tassie and back) - but also a lot of short stop / start runs in Perth when I was down there at work. I was told that one or two cells had collapsed. Again, battery was replaced without question under warranty. The only thing that I recall as being "unusual" at around the time of this second battery failure was the previously described problems with iPod / iPhone connectivity and phone control. I don't know whether these issues were related to the battery condition or not, but everything returned to normal once a new battery was installed, and I have not seen these issues since.

Third battery has shown no problems so far - but since having this battery installed, I have also installed a Traxide system and currently running three batteries in total, and I follow Tim's recommendation of plugging a CTek charger into the rear Anderson plug overnight once every couple of months or so.

[Stuart02]

Yeah I think battery too. It's incredible the random glitches that start happening. We initially dismissed the 18 month old battery too...

[Nicky]

Try a CTEK charger/diagnostic tool. Will tell you all you need about your battery.

[pprass]

...Does your wife's phone connect ok for phone and/or music?

I tried connecting the wife's phone, but same result "No phone".