D5 Disaster

[Plat79]

Hi everyone

Wanted to share my experience with the D5. Dont typically criticise car markers in forums but this has been beyond a joke.

Bought a TD4 HSE in late 2017. Since then:

- first day the car was delivered the air suspension broke. Landrover fixed it.
-first day the car was returned to us. The air suspension broke. Again. Landrover fixed it.
-relatively ok run since then but still issues all the time.
-wife driving along and drivers door comes unlocked and pops out.
-reverse camera often does not work or screen goes blank.
-then last week another cracker. Drop of water falls into steering wheel. Then progressively water starts falling across front interior onto steering wheel, dash, console. Cup holders full of water.
-landrover repairs. All of front removed. Wiring checked. Parts replaced. And now we have it back apparently ok, until the next thing.
-and they have updated the software and it looks like something out of a 1998 Calais.

Sorry to be negative but this car is shocking. Has anyone else had this kind of experience? Lucky I got them to give me a 5 year warranty at the start. Getting rid of it and picking up a humble Mazda or Toyota.

[shack]

Sorry to hear all of that, I don't think what you have experienced is the normal.

I only know of one guy myself who has one and he loves it, someone else may be able to help you more.

[BobD]

The latest issue with the water appears to be due to a leaking windscreen which is becoming a common problem. There are some reports of leaking windscreens on the D5 Owners Facebook page.

Obviously if the infotainment screen is not right the software has not been properly updated and they need to do it again properly. The dealer appears to be pretty poor so perhaps go to another one. The are a few in Sydney.

Infotainment issues are common but can be fixed and should have been fixed by now. Again, get another dealer to do it properly. Most D5 and Discovery Sport issues appear to have been related to the infotainment but they should have been fixed by now if there were initial problems with your car.

Never heard of suspension problems and you don't say what the broken suspension is but the system has been around for a long time and once fixed should not be a problem.

[scarry]

There are also many not so good reports about them in forums overseas.
But then again it’s usually only the vehicles with issues that appear in the forums,one would think there are some around that are fine.

Noticed WhiteD is also having more issues with his on here as well.

We have looked extensively at many brands and types of vehicles over the last 6 months or so,and have now ordered another brand,to replace our D4.

[Plat79]

The latest issue with the water appears to be due to a leaking windscreen which is becoming a common problem. There are some reports of leaking windscreens on the D5 Owners Facebook page.

Obviously if the infotainment screen is not right the software has not been properly updated and they need to do it again properly. The dealer appears to be pretty poor so perhaps go to another one. The are a few in Sydney.

Infotainment issues are common but can be fixed and should have been fixed by now. Again, get another dealer to do it properly. Most D5 and Discovery Sport issues appear to have been related to the infotainment but they should have been fixed by now if there were initial problems with your car.

Never heard of suspension problems and you don't say what the broken suspension is but the system has been around for a long time and once fixed should not be a problem.

Hi Bob. The air suspension would not move out of low mode. It completely malfunctioned.

Then they repaired it. And same day we heard a sound like a tyre deflating. same thing happened again.

Thanks for other responses.

Sorry to come on and bag the car on an enthusiast's forum. I love it otherwise but cannot look past this raft of issues.

[4bee]

That is quite understandable to me especially if you don't know what is going to fail next. I guess you drive out while holding your breath?

[Lukeis]

There are also many not so good reports about them in forums overseas.
But then again it’s usually only the vehicles with issues that appear in the forums,one would think there are some around that are fine.

Noticed WhiteD is also having more issues with his on here as well.

We have looked extensively at many brands and types of vehicles over the last 6 months or so,and have now ordered another brand,to replace our D4.

Given stories like the above I would be open to another brand of car so keen to hear what you have decided? I haven’t found anything I would like as much as the D4 or D5 yet. Others either don’t have the capabilities (BMW, Merc, Audi etc) or don’t have the style (Land cruiser).

[drivesafe]

Hi scrary, and like Lukeis, I too would be very interested in what you decide to do.

After 23 years and 6 new Land Rovers, I would never buy another one, and after the hell LRA put us through, if I even gave it the slightest consideration, I think my wife would divorce me.

At this time, I have given up on 4x4ing, as like Lukeis, I can’t find anything that meets my needs, and even if Land Rovers were not so unreliable, the new ones fall way short of what they use to be, so would not be considered anyway.

[Lukeis]

At this time, I have given up on 4x4ing, as like Lukeis, I can’t find anything that meets my needs, and even if Land Rovers were not so unreliable, the new ones fall way short of what they use to be, so would not be considered anyway.

In what ways do you think they fall short? I’m happy with the capabilities of the D5, it’s only the fear of the reliability issues that puts me off.

My thinking goes, I’ll shouldnt buy a 2017 or 2018 D5 as I expect it takes more than a year for the issues of a new model worked out but then I’m left with a 2019 model for 90k and only a very short warranty left 12-18months which is perhaps too much money for such a short guarantee left.

the 2016 D4 is a consideration because then I get the 600nm torque and the 8speed gearbox but it’s getting old now and I’ve had the D4 for years already and not sure I want the same looking car for another 4 years.

Very tough to decide. Very sorry to hear of your pain plat79

[BobD]

I bought my 2019 D5 demo (May 2019 production date) last month for $104000 drive away with a five year unlimited km factory warranty and 4000km on the clock. Don't be too sure about current prices until you have a good look around. The warranty on a demo in WA starts from when the new owner (me) takes delivery but I don't think other states have this legislation. Mine is an SDV6 SE with full surround camera, adaptive cruise control and many other options. Now up to 11000km with no issues.