Justin, the so called mechanic asked me if the head bolts fitted a 3.9 v8 10 bolt, which I answered yes they do.
He installed them not as a torque to yield and fitted them the other way, now is trying to blame me for his mechanical efforts. This messages have been rude and blunt.
I just hope he isn't a forum member here. Because a few of us do business together
I will fix up any stuff up when it's my fault, I always stand by excellent customer service and any one that has purchased from us will know that we do.
I would have been more than happy to of replaced the bolts at my expense as a good will gesture, but it would have been nice if he informed me there was a problem and how could we sort it out.Biut to get on the defensive on 1st contact ruffled my feathers.
I have replaced a starter motor once from a customer interstate, at my expense and good will, only to find that it was not bolted correctly and broke it on start up (broke the casing).
I think I'm going to be like every one else, send the part back first, stuff you if your undrivable, inspect it and make them wait.
Most people are honest and trustworthy, I got stung a couple of times, but this just got my blood boiling today. You often think is it worth the stress
Rant over

Mario
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