Thread: EBay comments changing

I am sick and tired of sellers getting away with not doing the right thing I think the feedback system does not go far enough and no support from ebay when things go sideways

Ebay's use of the feedback system extends the transaction well past the exchange of money and goods. The exchange is not complete until both parties are satisfied which can mean when the buyer plays with their new toy, or the seller gets a buyer who won't communicate, or doesn't read the conditions of the ad, or is just a loon.

It is interesting that ebay doesn't allow sellers much leeway in blocking bidders. Sure you can set up a block bidder list, and one of the new features is the ability to extend the list to 5000 blockees. Gotta say, if you've ****ed off 5000 customers on ebay you aren't the person they want selling there, so I reckon that is a waste of time.

A seller can't block users who have, say been given multiple negs in the last 12 months. Or bidders who have left X negs for sellers in the last 12 months. For me that's one of the keys of a loony bidder, if they've left lots of negs they're probably trouble.

It also strikes me as odd that they make such a matter of received negs, highlighted on every sales page, but nothing of negs left for others. After all, if you're not leaving negs you're usually willing to go a long way to sort things out.

Ebay is a fantasy market, you fall in love with the pretty pictures and the clever or excitingly sparse description, then when you get it you discover that it isn't quite what you imagined when you were in a bidding frenzy.

Done that one before.

I got a neg from a buyer for an auction that was never completed. I misadvertised an item - thought it was from a box of six identical motherboards - I only found out less than 12 hours before the auction ended, so couldn't kill it, and the motherboard was similar spec - I emailed all the bidders telling them this and that I wouldn't expect them to honour their bids unless they wanted to.

Winner didn't want motherboard and left me a neg.

Go figure.

Cheers
Simon