Thread: A customer wanted to pay me $25 more!

Originally Posted by d2dave

It frustrates me no end when ringing a business to be told that they are closed and to try again tomorrow, when they are shut for holidays.

Recently I tried to offer a business an extra $20 for going out of his way and he refused.

Well done Mario and Heather for offering the service that you do.

Every one has a right to have a holiday break if they desire, yes we had a few people complain about other businesses that were shut and had answering machines, but they did not say they were closed and what reopening days. That's not my problem.

Customer service should not require a "Tip" we not the USA. with underpaid workers . Doing the right thing by customers should not be a choir. If it is, then why be in business?

In Japan, a "Tip" is regarded as an insult, it makes the person feel like you were unhappy with their service and they get embarrassed and are ashamed they did not live up to your expectations.

Originally Posted by Roverlord off road spares

Customer service should not require a "Tip" we not the USA. with underpaid workers . Doing the right thing by customers should not be a choir. If it is, then why be in business?

I am sure you would lose business if you sang to them