Thread: HELP! Anyone raised a PUMA? Big TROUBLE!!!

Originally Posted by pc3

Who supplys this Double Cardon Part....how much is this worth if you were considering a lift ?

I also think that the defender has that much clearance in standard trim that you would need to be a VERY hardcore 4x4 driver to warrant requiring a lift....is this train of thought correct ?

For the average outback tourer or say hunter who goes to some remote outbacj stations a lift would not be required ?

I really symphasise with Povman and hope he has his cra fixed free of charge and in time for his trip !!

Yeah - for the outback tourer etc - a lift isn't required. But I know heaps of guys with lifts on their Defys - any club day out with the harder core guys will convince you that the more ground clearance you have, the better.

Originally Posted by spudboy

Gawd - you'd think someone in Land Rover would have issued a TSB (or whatever) to let dealers know this might be an issue, and suggest they recommend a DC prop shaft. Can't only be happening in Australia.

And you'd think ARB would do the same.

Originally Posted by abaddonxi

And you'd think ARB would do the same.

Indeed, I would have thought ARB would have a greater responsibility, after all, they are the ones providing the suspension lift, not Land Rover whose position I would have thought was obvious. ARB's responsibility should also be considered in the light of the number of reported problems encountered with lifting Puma Defenders.

Reminds me of an old boss who said to me "done worry about looking professional, be professional".

That aside, we mustn't forget poor Povman and his difficult situation. We should also look on this as a warning to tread carefully when any changes we may be considering might impact on our vehicle's warranty (and insurance for that matter).

Cheers
KarlB

Originally Posted by KarlB

Indeed, I would have thought ARB would have a greater responsibility, after all, they are the ones providing the suspension lift, not Land Rover whose position I would have thought was obvious. ARB's responsibility should also be considered in the light of the number of reported problems encountered with lifting Puma Defenders.

Reminds me of an old boss who said to me "done worry about looking professional, be professional".

That aside, we mustn't forget poor Povman and his difficult situation. We should also look on this as a warning to tread carefully when any changes we may be considering might impact on our vehicle's warranty (and insurance for that matter).

Cheers
KarlB

After the lift problems I had with my vehicle I found a discussion regarding lifting Puma's on the Defender 2 forum. I faxed this information to ARB in Midland to save Midland ARB and other Defender owners all these problems in the future. Obviously the info is not shared.

Allan

Originally Posted by Allan

After the lift problems I had with my vehicle I found a discussion regarding lifting Puma's on the Defender 2 forum. I faxed this information to ARB in Midland to save Midland ARB and other Defender owners all these problems in the future. Obviously the info is not shared.

Great Allan. That is just the sort of information Povman may need in his battle. That information should have been shared across all of ARB. If I was in Povman's situation I would be asking you for a statutory declaration.

Cheers
KarlB

Originally Posted by KarlB

Great Allan. That is just the sort of information Povman may need in his battle. That information should have been shared across all of ARB. If I was in Povman's situation I would be asking you for a statutory declaration.

Cheers
KarlB

I agree it should have been shared across ARB and I'm shocked that its not. In their defence ARB were happy to refund the suspention part prices and stated they were un aware of any problems lifting a Defender. Mine was the first Puma they had done. I am starting to think the doller driven at most outlets these days.

Allan

Ok guys, just got off the phone to ARB.....More of that in a minute!!!

I'm a pretty patient bloke and when I spoke to LR this morning, they told me that basically, the problem is only apparent due to the lift.
Take the lift away, problem goes away....
I agreed 100% with them.
Now, seen as I wasn't even after a lift in the first place, only a heavier suspension to take the weight of the bullbar, winch etc, advised by ARB in the first place, it was now time to get back to them (me getting back to THEM again) and find out exactly what they plan on doing..

Rang ARB and found the person I had been dealing with had been taken off the case.....
So now they ask me, "In your words, what do know about the whole situation?"
You know sometimes when your angry, you see RED, well I saw RED and recounted the whole f****ng story AGAIN to them..( Short version for you guys, "Car was good, you worked on it, car gone bad, $4500 part to fix, car still bad from lift you did, you need to fix yesterday"!!!!)
I'll give ARB something, they did actually seem genuine in wanting to help me this time, during my whole rant I wasn't butted in by even once....
Now gents and ladies I presume, I will have (so I'm told) a happier story to tell tomorrow after 3pm, apparently..
They are flat bedding the car from it's new home of LR to it's second home, ARB in the morning and they claim they are doing the fix tomorrow...

I'm dubious, but will keep you all informed how I go and once again, THANK YOU, for all your support, it really does help knowing people have this knowledge out there and want to share it. It helps to keep me positive that a solution is close at hand and I think everyone including after market businesses should consult the knowledge of this website before doing anything to their Defenders...At the end of the day, We are the ones driving them day in day out!!!!
Cheers people,
A bit happier, Povman.

Aye - that's positive.

I guess ARB are keen to protect their name. Looks like they'll chalk that one up to experience and hopefully you still get to go on your holiday now.