Thread: Cracked chassis defender 130 2010 puma

The snobbery of that dealer leaves me astounded and I think the way you are being treated by that dealer is disgusting. What is wrong with those characters?

Have they have forgotten that the best advertising is, word of mouth and the rule is, the customer is always right.

Tell that dealer that you want to take your Land Rover straight over to another 4WD agent, where you will be asking for a trade in price on a new vehicle and get the likes of ACA to record the show.

Then let us know if the dealer calls your bluff .

Originally Posted by wally

Tell them to just plate it up and give it back to you - it's not a big deal. I had a trayback 110 that did the same. I just tacked it up but plating it is obviously better.

I agree. It shouldn't happen but plating it in the same spot both sides will make it stronger.

As Isuzurover says remind them (record to protect your interests) or specifically tell them that they need to ensure the wiring within the chassis is protected before the chassis is welded. Again remind them about the cost /labour involved in a new loom.

I don't thinking LRA can legitamitly abdicate responsibility when their agent sells an accessory with a new vehicle that's not fit for purpose. See the ACCC website on goods that are not merchantable quality.

Goods and services sold before 1 January 2011 - implied warranties and conditions

I successfully argued this point when the induction stove became defective 6 mths after manufacturing warrantee expired. After weeks of discussions they "realised" the stove had a 3 year warranty and they installed a new stove. I just smiled and nodded.

Fit for purpose is the watch word suggest to your state trading standards office that you have purchased a substantially expensive vehicle that is not fit for purpose they should stand your corner and enquire on your behest getting land rover to pull their fingers out ...one would hope


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Thanks to all for your interest, it is now some time since this issue transpired, have had the 130 for 4 and a half years now I still love it. The fault with chassis was put down to how the tray was mounted to the chassis, dealer refitted using land rover brackets to front of tray / rear of cab mounting, this to me seems too light to me for a tray that is rated for 1.3 tonne, But I noticed that the other new stock defenders 130 in dealership yard have similar mounting as my refitted tray. Seems to have fixed the cracking chassis but for the record I list the following faults that occurred during the warranty period that had to be rectified.
Cracked chassis
Steering damper broke (twice replaced)
Air con was not gassed @ factory
Front door seals (doors tore holes in them when closed) modify brackets
Inlet manifold leaking oil and fumes (done twice and still leak's fumes)Windscreen wipers stoped working (dash had to come out)
Rear window lock (broken from new)
A pillar came away from roof (still leaks)
Central locking began activating at any time driving or not alarms going off all hours of the day / night ( new actuator in drivers door)
Rear seat box and rear cab wall came apart (could see the road from inside cab)
Every nut and bolt on passenger side of cab floor seat mounts etc was only hand tight
Still so many squeeks and rattles that I turn the radio up so not to hear,
Then 3 months out of warranty I was going to work one morning and the heater would not warm up, on arrival checked under bonnet found globs of sump oil in radiator top up bottle, freaked out thinking head gasket or worse, as a new motor is about $10,000. NRMA came towed away turned out to be a blown oil cooler $1340.00 later,
Just a note I also have a 1989 Toyota hilux I have had since 1 year old it now has 503,000 KLM on the clock never let me down, ever. Motor never touched except for timing belt changes the alternator has been done twice, I would take it to the Sahara but honestly I would not tempt fate and take my Landy to the city etc. still love it though.

"faults that occurred during the warranty period that had to be rectified."

Cracked chassis; "The fault with chassis was put down to how the tray was mounted to the chassis"
Steering damper broke (twice replaced); I would like to know what the problem is that broke those?
Air con was not gassed @ factory; Dealer pre' and post delivery not carried out correctly.
Front door seals (doors tore holes in them when closed) modify brackets; Warranty.
Inlet manifold leaking oil and fumes (done twice and still leak's fumes);Warranty.
Windscreen wipers stopped working (dash had to come out);Warranty.
Rear window lock (broken from new);Warranty.
A pillar came away from roof (still leaks);Warranty.
Central locking began activating at any time driving or not alarms going off all hours of the day / night ( new actuator in drivers door);Warranty.
Rear seat box and rear cab wall came apart (could see the road from inside cab);Warrenty.
Every nut and bolt on passenger side of cab floor seat mounts etc was only hand tight;Dealer pre' and post delivery not carried out correctly.

Originally Posted by wrinklearthur

"faults that occurred during the warranty period that had to be rectified."

Cracked chassis; "The fault with chassis was put down to how the tray was mounted to the chassis"
Steering damper broke (twice replaced); I would like to know what the problem is that broke those?
Air con was not gassed @ factory; Dealer pre' and post delivery not carried out correctly.
Front door seals (doors tore holes in them when closed) modify brackets; Warranty.
Inlet manifold leaking oil and fumes (done twice and still leak's fumes);Warranty.
Windscreen wipers stopped working (dash had to come out);Warranty.
Rear window lock (broken from new);Warranty.
A pillar came away from roof (still leaks);Warranty.
Central locking began activating at any time driving or not alarms going off all hours of the day / night ( new actuator in drivers door);Warranty.
Rear seat box and rear cab wall came apart (could see the road from inside cab);Warrenty.
Every nut and bolt on passenger side of cab floor seat mounts etc was only hand tight;Dealer pre' and post delivery not carried out correctly.

I think the issue is though, that whether they were fixed under warranty or not, most shouldn't have occurred in the first place.


Martyn

Originally Posted by Bushie

I think the issue is though, that whether they were fixed under warranty or not, most shouldn't have occurred in the first place.

If that was mine I would also be questioning why that list was as long as it was.

Was the dealer rushing to get the vehicle out the door instead of doing thorough predelivery checks ?

We will wait and see if this list was dealt with fairly under warranty.

http://www.privatefleet.com.au/gloss...ry-inspection/
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