Thread: The reason LandRover isnt building in this market

So have just received a call from Michael at solitaire keeping me up to date with what has been happening. Michael has told me that the new motor is on deck at solitaire and of the motor is well on the way to being removed 71 can be installed things going well should be well on the way to been completed ASAP.


Unfortunately good work by solitaire is not being buried by LRA since we requested that they keep us updated in writing to email addresses for myself or my wife is not received a single email from them something I find very average being now we were allegedly been dealt with by the customer service team ???


The fact that LRA are so hesitant to put things in writing concerns me because it makes me think they have no intention of following through with anything other than the absolute minimum They need to. Hopefully something will come through on the weekend, if not I shall be the one to make contact with them. I am aware of someone else who had a motor swapped out who has a written 75000k warranty on mechanicals. That would be good!

Originally Posted by spudboy

I'm guessing Volkswagen!

That's good news Digger. You have the patience of a saint.

From my experience i would have thought it would have started with T and ended in A.....

Originally Posted by scarry

From my experience i would have thought it would have started with T and ended in A.....

Tata!

oh

Originally Posted by Eevo

Tata!

oh

There is a forum (you will need to log in) where 2 very popular much talked about engines in Australia are in fact not as reliable as most would imagine. In fact some legal actions have ended up settled under confidentiality agreements and there are A LOT of unhappy and unsatisfied owners. One owner was even on tv boasting his disappointment on Accurnt Affair, that video clip was even banned on youtube and social media by this particular manufacturer.

Vehicles are manufactured in a certain amount of numbers, when you have the number one selling vehicle in 2 different categories/markets in Australia and a lot are fine it hides the fact that many aren't so fine leaving their owners dissapointed and unsatisfied.

Digger i would communicate everything with the chap your dealing with via email. Id write an email stating whats happened in the past, what they are now doing and intend to do moving forward. The email transcripts can be used if needed later on for any further issue that may arise. If you list the amount of engines and turbos that have been replaced and the dealer replies with what they are now intending to do it clearly states that so far your vehicle has been "unfit for purpose" and you bought something that does not meet the criteria promised by the manufacturer. Later on this transcript could be your insurance and warranty

Originally Posted by digger

So have just received a call from Michael at solitaire keeping me up to date with what has been happening. Michael has told me that the new motor is on deck at solitaire and of the motor is well on the way to being removed 71 can be installed things going well should be well on the way to been completed ASAP.


Unfortunately good work by solitaire is not being buried by LRA since we requested that they keep us updated in writing to email addresses for myself or my wife is not received a single email from them something I find very average being now we were allegedly been dealt with by the customer service team ???


The fact that LRA are so hesitant to put things in writing concerns me because it makes me think they have no intention of following through with anything other than the absolute minimum They need to. Hopefully something will come through on the weekend, if not I shall be the one to make contact with them. I am aware of someone else who had a motor swapped out who has a written 75000k warranty on mechanicals. That would be good!

You will have to ask LRA for any warranty. I doubt it will happen otherwise.

The earlier post from 1nando about emailing LRA of all that had happened etc is quite good evidence. So is a lack of reply from LRA, which you should expect. This exercise is worth the effort.

That same forum even does a background check,you have to supply your VIN number before they allow you to join.It's all about protecting the name. Pat

Originally Posted by PAT303

That same forum even does a background check,you have to supply your VIN number before they allow you to join.It's all about protecting the name. Pat

I have 3 blokes working for me on this forum....all drive these vehicles. One is trying to sell and move on

We do Hv transport and logistics