Page 4 of 4 FirstFirst ... 234
Results 31 to 37 of 37

Thread: Puma vacuum pump seal failure - questions

  1. #31
    Join Date
    Jan 1970
    Location
    Down the road from Sydney
    Posts
    14,702
    Total Downloaded
    0
    Quote Originally Posted by Blknight.aus View Post
    LRA only supports the 10K service
    interval for warranty. if your log book services are outside that they wont play nice....

    BUT

    you can (and people have) take them on failure to disclose because of negligent documentation and when you press them on this providing your servicing is done by the book supplied with your vehicle then you will win the battle. This is made even easier if the dealer delivery stamp is in a book that still lists the 20 or 15K interval services.

    They also try it on by using "Australian conditions are considered as "harsh" so you should be using the reduced service interval as recommended in the supplied manual"
    thats very strange Dave...as we have it in writing from LRA that it is 12,000k...and ....10,000k if the car is doing arduous work!

    the reason I knew this is we questioned the garage as to why they called our car in early for it telling us it was 10.....the reply was for the off road stuff, but the garage had in fact assumed we had the car off road when at that time it had not been off the tarmac...hence why we not only called but email LRA for clarification....

    needless to say the garage recommended, 10 and we are going on there recommendation......but that was RECOMMEND not that it was policy like you seem to think.
    If you have been told this by a garage about the puma recently then they must of changed things again as this was probably 8 months ago
    Our Land Rover does not leak oil! it just marks its territory.......




  2. #32
    dmdigital's Avatar
    dmdigital is offline OldBushie Vendor

    Gold Subscriber
    Join Date
    Jun 2006
    Location
    Arnhem Land, NT
    Posts
    8,492
    Total Downloaded
    0
    Maintenance Check Sheet (From LR) attached. Note on page 2 conditions:
    W = Driving in dusty and/or sandy conditions
    X = Extended periods of driving in hot conditions over 35ÂșC
    Y = Driving on rough and/or muddy roads and/or wading
    Z = Towing a trailer or driving in mountainous conditions

    I don't have an option as I need to get a service at least ever 6 months. Like wise I was informed by LR that the service schedule was only 10,000km under normal Australian conditions. Given the constant heat, dust and humidity up here you need to be more vigilant.
    Attached Files Attached Files
    MY15 Discovery 4 SE SDV6

    Past: 97 D1 Tdi, 03 D2a Td5, 08 Kimberley Kamper, 08 Defender 110 TDCi, 99 Defender 110 300Tdi[/SIZE]

  3. #33
    Join Date
    Jan 1970
    Location
    Down the road from Sydney
    Posts
    14,702
    Total Downloaded
    0
    yes I know they all say 10 and 5 I gave you the sheet.......but we have it in writing unless things have changed from LRA so if the car is only on tarmac. it should be 12

    but they seem to change things like the wind So Billy57 I would be calling LRA and asking for clarification......it may well be 10 now but 8months ago they assured us it was 12, unless the car was working hard...offroad, worked or lived in arduous conditions which includes mud, Dust, extremes of heat etc Hope the info helps

    which it probably doesn't as you have people saying different things
    Last edited by dullbird; 24th January 2009 at 06:09 PM. Reason: missed out the 5 :D
    Our Land Rover does not leak oil! it just marks its territory.......




  4. #34
    billy57 Guest
    thanks team

    I will try and get it svc'd as soon as I can afford, 90% of my work is highway and country roads going to visit sites, the only off road is when I get there.

    perhaps it was the wording of the svc chap that paniced me a bit, don't want to pay heaps per month for a nice vehicle and find that in the first 6 months I lose my warranty due to clocking up a few thousand k's in one week.

    ave a nice weekend ya all

  5. #35
    Join Date
    Aug 2006
    Location
    Melbourn(ish)
    Posts
    26,495
    Total Downloaded
    0
    Quote Originally Posted by dullbird View Post
    thats very strange Dave...as we have it in writing from LRA that it is 12,000k...and ....10,000k if the car is doing arduous work!

    the reason I knew this is we questioned the garage as to why they called our car in early for it telling us it was 10.....the reply was for the off road stuff, but the garage had in fact assumed we had the car off road when at that time it had not been off the tarmac...hence why we not only called but email LRA for clarification....

    needless to say the garage recommended, 10 and we are going on there recommendation......but that was RECOMMEND not that it was policy like you seem to think.
    If you have been told this by a garage about the puma recently then they must of changed things again as this was probably 8 months ago

    just going off what they told me when I was having some teething problems with big red and they were baulking at doing the work under warranty due to the fact that Id only been servicing at 15K intervals. It actually took me on the phone in the dealers that I bought big red from , faxing LRA a copy of the servicing schedule with the workshop manager next to me confreneced in telling them that it was in fact the proper book for my vehicle and yes it was their stamp on the initial service.

    It might just be that the person I was talking to at LRA at the time was ill informed, an idiot, some beurocrat trying to save the company some money, a total toss pot or possibly all of the above. I probably should have expected it, I mean this is the same company that when you ring them and ask for some em con info for a late model series 2 2.25 petrol they start telling you that the v8 is a lot bigger than 2.25l, might I be mixing the size up with the diesel?

    They may have also changed their tune since late 2004/early 05
    Dave

    "In a Landrover the other vehicle is your crumple zone."

    For spelling call Rogets, for mechanicing call me.

    Fozzy, 2.25D SIII Ex DCA Ute
    Tdi autoManual d1 (gave it to the Mupion)
    Archaeoptersix 1990 6x6 dual cab(This things staying)


    If you've benefited from one or more of my posts please remember, your taxes paid for my skill sets, I'm just trying to make sure you get your monies worth.
    If you think you're in front on the deal, pay it forwards.

  6. #36
    Join Date
    Nov 2008
    Location
    Yarrawonga Vic
    Posts
    40
    Total Downloaded
    0
    Can the updated vac pumps be indentified by part numbers, my defender has a october 08 build date.
    There does seem to be confusion over service intervals, the service sticker suggests 10,000 km, the salesman told me 12,500km, when I booked in for the 10,000km service I was told "don't you mean 12,000 km". The service book specifies 20,000 km.

  7. #37
    Join Date
    Jan 1970
    Location
    Down the road from Sydney
    Posts
    14,702
    Total Downloaded
    0
    Quote Originally Posted by stevencam View Post
    Can the updated vac pumps be indentified by part numbers, my defender has a october 08 build date.
    There does seem to be confusion over service intervals, the service sticker suggests 10,000 km, the salesman told me 12,500km, when I booked in for the 10,000km service I was told "don't you mean 12,000 km". The service book specifies 20,000 km.

    Yes land rover haven't changed the book becasue i would suspect that europe and the uk are still doing it at 20,000k's and 12,000m (i think thats what uk is)
    Our Land Rover does not leak oil! it just marks its territory.......




Page 4 of 4 FirstFirst ... 234

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Search AULRO.com ONLY!
Search All the Web!