interval for warranty. if your log book services are outside that they wont play nice....
BUT
you can (and people have) take them on failure to disclose because of negligent documentation and when you press them on this providing your servicing is done by the book supplied with your vehicle then you will win the battle. This is made even easier if the dealer delivery stamp is in a book that still lists the 20 or 15K interval services.
They also try it on by using "Australian conditions are considered as "harsh" so you should be using the reduced service interval as recommended in the supplied manual"
thats very strange Dave...as we have it in writing from LRA that it is 12,000k...and ....10,000k if the car is doing arduous work!
the reason I knew this is we questioned the garage as to why they called our car in early for it telling us it was 10.....the reply was for the off road stuff, but the garage had in fact assumed we had the car off road when at that time it had not been off the tarmac...hence why we not only called but email LRA for clarification....
needless to say the garage recommended, 10 and we are going on there recommendation......but that was RECOMMEND not that it was policy like you seem to think.
If you have been told this by a garage about the puma recently then they must of changed things again as this was probably 8 months ago
Our Land Rover does not leak oil! it just marks its territory.......
Maintenance Check Sheet (From LR) attached. Note on page 2 conditions:
W = Driving in dusty and/or sandy conditions
X = Extended periods of driving in hot conditions over 35ÂșC
Y = Driving on rough and/or muddy roads and/or wading
Z = Towing a trailer or driving in mountainous conditions
I don't have an option as I need to get a service at least ever 6 months. Like wise I was informed by LR that the service schedule was only 10,000km under normal Australian conditions. Given the constant heat, dust and humidity up here you need to be more vigilant.
yes I know they all say 10 and 5 I gave you the sheet.......but we have it in writing unless things have changed from LRA so if the car is only on tarmac. it should be 12
but they seem to change things like the wind So Billy57 I would be calling LRA and asking for clarification......it may well be 10 now but 8months ago they assured us it was 12, unless the car was working hard...offroad, worked or lived in arduous conditions which includes mud, Dust, extremes of heat etc Hope the info helps
which it probably doesn't as you have people saying different things
Last edited by dullbird; 24th January 2009 at 06:09 PM.
Reason: missed out the 5 :D
Our Land Rover does not leak oil! it just marks its territory.......
I will try and get it svc'd as soon as I can afford, 90% of my work is highway and country roads going to visit sites, the only off road is when I get there.
perhaps it was the wording of the svc chap that paniced me a bit, don't want to pay heaps per month for a nice vehicle and find that in the first 6 months I lose my warranty due to clocking up a few thousand k's in one week.
thats very strange Dave...as we have it in writing from LRA that it is 12,000k...and ....10,000k if the car is doing arduous work!
the reason I knew this is we questioned the garage as to why they called our car in early for it telling us it was 10.....the reply was for the off road stuff, but the garage had in fact assumed we had the car off road when at that time it had not been off the tarmac...hence why we not only called but email LRA for clarification....
needless to say the garage recommended, 10 and we are going on there recommendation......but that was RECOMMEND not that it was policy like you seem to think.
If you have been told this by a garage about the puma recently then they must of changed things again as this was probably 8 months ago
just going off what they told me when I was having some teething problems with big red and they were baulking at doing the work under warranty due to the fact that Id only been servicing at 15K intervals. It actually took me on the phone in the dealers that I bought big red from , faxing LRA a copy of the servicing schedule with the workshop manager next to me confreneced in telling them that it was in fact the proper book for my vehicle and yes it was their stamp on the initial service.
It might just be that the person I was talking to at LRA at the time was ill informed, an idiot, some beurocrat trying to save the company some money, a total toss pot or possibly all of the above. I probably should have expected it, I mean this is the same company that when you ring them and ask for some em con info for a late model series 2 2.25 petrol they start telling you that the v8 is a lot bigger than 2.25l, might I be mixing the size up with the diesel?
They may have also changed their tune since late 2004/early 05
Dave
"In a Landrover the other vehicle is your crumple zone."
For spelling call Rogets, for mechanicing call me.
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Archaeoptersix 1990 6x6 dual cab(This things staying)
If you've benefited from one or more of my posts please remember, your taxes paid for my skill sets, I'm just trying to make sure you get your monies worth.
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Can the updated vac pumps be indentified by part numbers, my defender has a october 08 build date.
There does seem to be confusion over service intervals, the service sticker suggests 10,000 km, the salesman told me 12,500km, when I booked in for the 10,000km service I was told "don't you mean 12,000 km". The service book specifies 20,000 km.
Can the updated vac pumps be indentified by part numbers, my defender has a october 08 build date.
There does seem to be confusion over service intervals, the service sticker suggests 10,000 km, the salesman told me 12,500km, when I booked in for the 10,000km service I was told "don't you mean 12,000 km". The service book specifies 20,000 km.
Yes land rover haven't changed the book becasue i would suspect that europe and the uk are still doing it at 20,000k's and 12,000m (i think thats what uk is)
Our Land Rover does not leak oil! it just marks its territory.......
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