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Thread: Virus

  1. #1
    Join Date
    Jan 2008
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    NSW near Queensland border.
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    Virus

    get warning of a trojan virus on my Son's laptop [my HP crashed.]. What is the Best way to remove it for free.

  2. #2
    Join Date
    Apr 2002
    Location
    Godwin Beach 4511
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    burn it





    if you don't want to do that go to bleepingcomputer.com

    download

    combofix

    while there also get

    TDSSKiller

    AdwCleaner

    Junkware Removal Tool


    run them in that order after you have downloaded them all

    ....
    2007 Discovery 3 SE7 TDV6 2.7
    2012 SZ Territory TX 2.7 TDCi

    "Make the lie big, make it simple, keep saying it, and eventually they will believe it." -- a warning from Adolf Hitler
    "If you don't have a sense of humour, you probably don't have any sense at all!" -- a wise observation by someone else
    'If everyone colludes in believing that war is the norm, nobody will recognize the imperative of peace." -- Anne Deveson
    “What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others.” - Pericles
    "We can ignore reality, but we cannot ignore the consequences of ignoring reality.” – Ayn Rand
    "The happiness of your life depends upon the quality of your thoughts." Marcus Aurelius

  3. #3
    Join Date
    Nov 2010
    Location
    Adelaide
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    Why are you getting the warning? Is it from the PC's antimalware or are you getting it on a website?

    1. Disconnect the PC from the Internet. That way you prevent the malware from inviting its mates over to play.

    2. Run the existing antimalware and follow its instructions to remove the offending software.

    3. Reboot and reconnect to the Internet.

    4. Get the latest antimalware definitions for your antimalware program.

    5. Rescan.

    Keep in mind some software incorrectly gets identified as malware. McAfee in particular has a reputation for false positives.

    HTH

  4. #4
    Yeats Guest
    There are so many variables at play here... That message is quite likely to be just a fake to make you download some rubbish program that is a trojan anyway!

    My first (and free!) step would be to restore the system to an earlier date, when the message didn't exist. Look up system restore for your version of windows (google).
    If that works, then you need to start following advice for installing anti malware/virus scanners on your system. Ideally you need someone that knows what they are doing to look at the computer. Hard to sort out these things without a fair bit of clicking involved - easy to download / install the wrong thing. But free stuff is available - You just need to know where to look.

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