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Thread: Want to buy Nanocom but......

  1. #1
    Join Date
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    Want to buy Nanocom but......

    I bought a 2002 D2 Td5 the other week, one thing I always said was I would not own a D2 without also owning Nanocom.

    So I bought the D2, the very next day I send a email to Nanocom ordering a Nanocom Evolution.

    No Response.

    7 days later I send another email ordering a Nanocom.

    No Response.

    Now it's been 17 days with no response whatsoever.

    What do I do? Buy a Hawkeye? I don't really want to but it looks like I'm being forced to.

    Anyone else had any trouble contacting Nanocom the past month.
    Are they on holidays?

  2. #2
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  3. #3
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    Talking frustrating responce

    wewell try checking the email address that you are using.
    one missed dot or a cum instead of a com and you are dead.
    just a thought, because these site are super efficient and definitely dont want to miss your custom?
    Quote Originally Posted by rangie83 View Post
    I bought a 2002 D2 Td5 the other week, one thing I always said was I would not own a D2 without also owning Nanocom.
    peter perfect
    peter

    So I bought the D2, the very next day I send a email to Nanocom ordering a Nanocom Evolution.

    No Response.

    7 days later I send another email ordering a Nanocom.

    No Response.

    Now it's been 17 days with no response whatsoever.

    What do I do? Buy a Hawkeye? I don't really want to but it looks like I'm being forced to.

    Anyone else had any trouble contacting Nanocom the past month.
    Are they on holidays?

  4. #4
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    The email address I have been sending my request to is orders@nanocom.it
    which is as it is on their webpage. And the content of the email is exactly how they said to order it on their site.

    I dunno I'll give it a few more days, maybe send another email.

  5. #5
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    try again

    Quote Originally Posted by rangie83 View Post
    The email address I have been sending my request to is orders@nanocom.it
    which is as it is on their webpage. And the content of the email is exactly how they said to order it on their site.

    I dunno I'll give it a few more days, maybe send another email.
    try again mate, i have a problem all the time with the web browser: try deleting in recent history: clear recent history and the entry sending the message again. sometimes the browser retains the history information and wont send the new stuff, especially using firefox so go for gold ... in r ecent history :;II IIiiiiiiiiiiiiI always have trouble typing in here because it is corrupt and I have to engage the fonts and other stuff to even make this stuff appear so have heart , this is so difficult for me using this forum , the basic programming is totally ****ed


  6. #6
    Join Date
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    Quote Originally Posted by rangie83 View Post
    I bought a 2002 D2 Td5 the other week, one thing I always said was I would not own a D2 without also owning Nanocom.

    So I bought the D2, the very next day I send a email to Nanocom ordering a Nanocom Evolution.

    No Response.

    7 days later I send another email ordering a Nanocom.

    No Response.

    Now it's been 17 days with no response whatsoever.

    What do I do? Buy a Hawkeye? I don't really want to but it looks like I'm being forced to.

    Anyone else had any trouble contacting Nanocom the past month.
    Are they on holidays?
    Yep that's pretty normal. Reason why I won't buy one.

  7. #7
    Join Date
    Jan 2009
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    I am in desperate need of one!!

    I have Emailed Nanocom several times and no response

    I resorted to a supplier in Australia, but they dont have stock and they will have to order from Nanocom, so im not to keen on that because it costs more than a $100 more...

    still checking my email hourly in hope.. hahaha

    Checked out the other tools and they just dont look as good as Nanocom... i might be wrong...

  8. #8
    Join Date
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    I've sent 3 emails now in nearly a month and a half, no response.

    I've decided I'll have to most likely buy a Hawkeye from Rovacraft.

    Too bad cause I really wanted the Nanocom

  9. #9
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    Similarly, I sent two emails to the link on the Nanocom site.. in the week the new model was being released..(a couple of months ago?)
    No response to either ..so I gave up!
    Bob

  10. #10
    Join Date
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    They certainly have a strange way of operating a business, I tried to contact them a month ago and yet to hear a reply from the order email address, I contacted the support email and got a reply that the new batch will be read for the 19th Nov and they will be in contact with me then, but that date has come and gone and still no email.

    Why go to the trouble of making a good product when you support it with crap.

    Looks like I will have to go the Hawkeye option as well, I also have a V8 DII so at least I can use it on both vehicles after you pay for the privilage for the 2nd unlock code. 400quid to use it on 2 vehicles is not what I would call cheap.

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