Thread: Land Rover vs ARB who will fix this issue?

Originally Posted by chook73

In the auto electricians words "The kid that did this wiring should go back and finish the last two years of his trade.

Regards
Iain

Not all ppl in an arb workshop have a trade to do the work they carry out. Not the arb in Sydney I used to work anyway

I'd just get under and fix it myself - it'll be easier, you'll know the vehicle better and it's peace of mind... usually.

Originally Posted by Redback

One or the other should at least fix the problem, don't you think, it is obviously one or the others fault.

I think they should stop blaming one another and fix the fault.

Sure it's someone's responsibilty to fix.
Revert the car to standard (just unplugging ARBs work should be enough) & see if the problem is still there.

If yes, dealer fix.

If no, ARB fix.

Erm........don't want to sound too much like a barrack room lawyer, but should you be venting all this 'stuff' on a very much open forum? I can see your frustration and have walked in the similar shoes re: vehicle warranty. It did end up with exchanging of lawyers letters - luckily in my favour but I digress.

I mean some companies can get the *****s if this is seen as sledging them without any recourse. May I suggest taking notes, times, who you spoke to, telephone calls etc. Then if still no satisfaction escalate it up the management chain still keeping records, if still getting ****ed around dare I say bring in the lawyers.

Either way, unless there is a sudden acceptance of rework I can only see this being a standoff between yourself and the various parties. Just saying like.

Seeing as it's all lights in the lighting module (correct me if wrong) could it not be something simpler like a bad earth.

On another note. If you paid via credit card, ask the bank for a chargeback for goods provided not suitable for service and returned without refund. that should get ARB moving when you take their money back.

Basically it worked before ARB played with it, ergo, ARb's fault until THEY can prove otherwise. And I mean prove with a report that can be understood and validated by you.

Originally Posted by Scouse

Sorry to hear of your woes but do you seriously think either company will respond here?

Probably not, but I will at least say that Jimmy at Alto's is good bloke and that he will do everything that he can to sort out what ever problems you have.

This one however, at the end of the day is down to ARB.

Having had to do with Altos and ARB in Artarmon, I think that you'll find the boys at ARB to be very good at what they do - I've never faulted them on the work they have done on my LandRover or with how they have looked after me, where they have gone out of their way a number of times.

They no doubt will look at it to try to sort it out if its still playing up, just speak to them if its still not right.