Thread: I was a believer

As long as you get it serviced at a licensed mechanic they can not deny a warranty claim unless they can prove that negligence on the part of the servicing agent caused the problem. The onus is on the dealer to prove this.

And you lot are all too soft in your approach. I tend to get results within a week on issues like these. The idea is to make yourself as problematic as possible, for instance I parked myself in the office of the dealer principle of the nissan dealer ours came from and refused to move, at 7pm when they wanted to leave and tried to make me I threatened to call the police and have them charged with assault. They said they'd lock me in, I said fine, we'll see how many times I can make the alarm go off and have a paid attendance callout from the security response. Also muck un-noticable damage can be caused to display stock in 10 or so hours.

All my warranty issues were resolved in the next 30 minutes, completely fixed inside 3 days and enjoyed free servicing for the next 3 years as recompense for having to waste a day off work.

As I said. Soft.

Originally Posted by JamesB71

Im afraid its a bit late now. Ive ordered it! Ill decide if I like it over the first few months that I own it. Its not all that different in type to other trucks ive owned, so Im thinking it will be fine, if not, I will try something else.

I just have to last out the Warranty period before I will take over repairs and servicing myself. This is my first ever brand new car so I am hoping it will be a good experience, and with a bit of luck and some good maintenance Im hoping it will see me through about 20 years..... (or longer)

James, you will see a white 90 kicking around Leura/Katoomba. He has had his about 18mths He likes to have a coffee in the morning at the Red Door on a semi-regular basis. See if you can catchup with him to have a chat about it - he loves it. You'll be able to have a chat about where he gets it serviced and how happy he is with them. He might even let you have a drive....

Originally Posted by PeterM

Garry,

Statutory warranty is only 12 months or 20 000km so that has expired already.

No that is manufacturers warranty - statutory warranty are the warranty provisions provided under the statutes of the country - basically warranty applies irrespective of what the manufacturer says - a cheap low quality item will have a low warranty period where a higher quality, higher priced item will have a longer warranty period often exceeding the manufacturers warranty - actual length depends on product and circumstance and is determined by consumer affairs authorities or courts.

Garry

I've had the same sort of problem with my Freelander 2. There is rust bubbling under the paint on the rear door. No corrosion checks so they knocked it back on warranty. There is nothing that could have been done, the paint is fine, the rust is underneath it. I love the cars but I'll never spend another cent with a Land Rover dealer. I can live without a new Land Rover but can they live without customers?

PS I actually went in for a few other issues as well, the fuel gauge is faulty and the horn sticks on if you use it. None of them were fixed. So it's a big effort to clear a day and get the car there for no result.

Originally Posted by JamesB71

Im a pretty loyal customer if I am treated with honesty. This is my first Landy. If the dealer doesnt treat me with honesty and I feel like all they are trying to do it rip me off Ill be picking another brand in a few years. Ive been less than impressed so far and they dont even have my money yet.

I went to test drive a 90 prior to ordering one. I had oranised it over the phone and email with the dealer. Drove the 2 hours to Parramatta, (my closest dealer), arrived at 330 pm to be told that they have parked their only demo in behind some other cars and that I would have to come back another day. Drove the 2 hours home with the ****s.

So now I have ordered it from a different dealer (newcastle) and I STILL havent driven one. I hope I like it.....Otherwise there will be a low km 90 for sale.

I wrote to the manager telling him what hapenned. No reply. If this is the way they have treated me prior to them getting my money I shudder to think how it will be afterwards..... Time will tell, but I am less than impressed so far.

Not good James. Well, I reckon you SHOULD drive one.....not that it'll make any difference....Wifey saw one.....the only "similar" type vehicle we've had before was a Ford Bronco 351V8,....anyway, she saw one, researched a bit of stuff on the web,...... Wifey's getting keener & keener.....when she actually drove one, she was stoked....over the moon....she absolutely loved it!
Only thing she's not happy about at this stage is that she's gotta wait another 5 months for it!
Cheers, Pickles.

Originally Posted by Ltdslipdiff

For Land rover? Maybe you can help)

Haha, no mate. Not for LR.

Originally Posted by garrycol

No that is manufacturers warranty - statutory warranty are the warranty provisions provided under the statutes of the country - basically warranty applies irrespective of what the manufacturer says - a cheap low quality item will have a low warranty period where a higher quality, higher priced item will have a longer warranty period often exceeding the manufacturers warranty - actual length depends on product and circumstance and is determined by consumer affairs authorities or courts.

Garry

"What types of warranties are there?
1. New car statutory warranty New car statutory warranties cover you for 12 months or 20,000km, whichever you reach first. This warranty will in most cases cover all defective items on a car.

2. New car manufacturer's warranty
This generally exceeds the statutory warranty. Often it will be two-year/40,000km or three-year/60,000km. Check with the manufacturer or distributor for further information. "

Originally Posted by PeterM

"What types of warranties are there?

Google Warranty Australian Consumer Law and all will become clear.

Also look at http://www.consumerlaw.gov.au/conten...tees_guide.pdf

Garry