Thread: Auspost tracking, just hopeless

aust post are useless

Originally Posted by 1950landy

My second package left U.K on the 28th by Royal Mail& is now in the hands of A.P. so who knows where it is now probely doing a trip around Australia.
I hade a parcle sent last week fron 2 suburbs away took one week to come & went to 6 places before i received it .

My second parcel that left the UK on 28 th Aug arived yesterday after triping around Australia & no tracking after it left UK.. No wonder they need to close there A.P owned Post Offices they will go broke with the service they give .

I had a parcel posted from Gold Coast last Monday express post which did not arrive Tuesday or Wednesday . I looked up tracking no which said was delivered 10.45am Tues. I rang A.P to ask where it was & was told to have a good look around yard to see if I could find it & they would ask contractor were they left it & would tale 72hr's & they would get back to me, I also checked with the other 10 houses in our street if it had been delivered there, I am still waiting for them to get back. The package arrived Friday , 3 days after tracing said it had been deliverer & should have been delivered.

Australia Post are useless, I have had plenty of trouble with this pathetic organisation. If a non government department functioned like this there would be hell to pay but because they are government run they get away with poor service.

I have just sent complaint to the Postal Ombudsman. I see if I get an answer back from A.P.

Wife had some confidential legal and commercial document sent to our home recently, registered mail - to be delivered and signed for in person only.

They never arrived. So chasing up with Aust Post they report "the driver delivered them but nobody was home so he left them on the front lawn near the letter box, go and have a look around the gardens out the front"

They weren't out the front, maybe blown away. So back to Aust Post. They eventually tracked them down - the driver had delivered them to the wrong address, nobody home so left them on the front lawn and marked his delivery log sheet as 'UD' - unattended delivery.

Registered mail - pay for it but don't expect it to be treated that way.

Originally Posted by Ferret

Wife had some confidential legal and commercial document sent to our home recently, registered mail - to be delivered and signed for in person only.

They never arrived. So chasing up with Aust Post they report "the driver delivered them but nobody was home so he left them on the front lawn near the letter box, go and have a look around the gardens out the front"

They weren't out the front, maybe blown away. So back to Aust Post. They eventually tracked them down - the driver had delivered them to the wrong address, nobody home so left them on the front lawn and marked his delivery log sheet as 'UD' - unattended delivery.

Registered mail - pay for it but don't expect it to be treated that way.

Yes & when you ring Aust Post you find out what a longgg weight is. Any were from 1hr to 1.5hrs. & then get fobbed off.

I just went to open the front door to let some air through the house and noticed a card in the screen door, I look further outside and see an AP contractor getting into his car so I open the door and call out to the contractor who in turn looks at me, puts his car into gear and drives away.
I know he didn't knock because my dog is the best doorbell around.