Thread: NBN - Our biggest bill. Who are you with??

Originally Posted by Russrobe

Hey all,

We got a letter in the mail last week saying NBN is ready to go and they're going to cut out existing line within 18 months so get your **** sorted.

Just going through the telco's and they all seem fairly similar price wise.

Pretty disappointed in the pricing tbh. The cheapest and slowest option is actually slower than my current ADSL2+ speed of 25mbps for $60/month and for the same price. So that sounds like a great multi billion $ investment by our government... The new slow speed is only 10mbps....

So if you want the new speed they keep bragging about being 4x as fast you need to go to the top spec 100mbps, which will set you back $110p/m making this the single largest bill in our entire household. Even more than our rates...

Pretty annoyed really as my only options are to pay more for less speed or pay nearly double the price for 4x the speed.... Sounds like the worst internet upgrade in history to me.

Anyway seeing as the prices all look very similar jw who your preference is from experience???

We can't use our existing provider, Iinet as they're not available in my area.. Our choices are TPG Optus or Telstra

Sorry for the whinge.

Russ

Jumping in before reading the whole thread, so sorry if it's been said... TPG now own iinet, so shouldn't be too much of an issue. Poke them and say you want what you want.

Originally Posted by Slunnie

I went Telstra. Absolutely seamless and pain free in the installation and the service is reliable.

I can tell a different story.
From personal experience.

Originally Posted by johntins

Jumping in before reading the whole thread, so sorry if it's been said... TPG now own iinet, so shouldn't be too much of an issue. Poke them and say you want what you want.

Ah that's a shame, Iinet truly was one of Perth's greatest business success stories.

I would like to relate what happened to my sister.

She lives in Wilunga, SA. Her suburb, and her house, was I believe the first NBN connection on the mainland. She was given no choice. The connection was being made. They cut through her garden and landscaping, forced an installation in her house, and then insisted she sign up or she would have no home phone. I might add that at this point she was in her late 60s, and not of the FaceBook/YouTube generation.
Since the installation it has been virtually impossible to get her on the 'landline', I pursued Telstra to the point where they paid her nearly $3000 under their CSG, and I am in the process of doing the same again.
The NBN, in my view, is an incredible waste of our money, given how poorly thought out it was. I know we need to do something to 'future proof' ourselves, but the ISPs would have done so via commercial imperative.
I live around 35 Ks as the crow flies from the CBD, and I'll never have the NBN, except by satellite, same way I get Foxtel. And I read that this is the future?? What a joke. Keep the NBN.

Originally Posted by Russrobe

Ah that's a shame, Iinet truly was one of Perth's greatest business success stories.

Have a read of their history. A certain PM was involved in what made them, that is OzEmail. Not convinced that was a success story, unless you were Malcolm Turnbull or one of his. That said, I use iinet. They have been the best I've had. I used to use iPrimus, but they were too slow installing ADSL2 DSLAMMs at my exchange. Will NEVER go back to the T mob. NEVER in my life. I'd rather go without.

From what I can see Optus offers the best value in terms of bundled plans and the modem (AC, wireless). I'm with Optus now and while the ADSL2+ is reliable and I find their service and accounts hopeless.

From what I can see Optus offers the best value in terms of bundled plans and the modem (AC, wireless). I'm with Optus now and while the ADSL2+ is reliable and I find their service and accounts hopeless.

Investigations attached.

To a very large extent the difference in prices between RSPs will reflect how much they spend on 'service'. This includes such things as answering the phone when you call them with a problem (and in an accent you can understand), and having a billing system that works all the time. Again, you tend to get what you pay for.

John