Thread: D4 - 2 Year Service Cost

If it makes ya feel less alone. I picked up my D4 yesterday, same service at $975.

I was a bit shocked as well..

Ill be looking around and getting quotes next time.

Mines heading in for its 48k Tuesday week,
Plus a genuine windscreen replacement...

Windscreen has been quoted:
$996 inc installation kit
$350 fitting

I think that's pretty good value - especially when insurance co is picking up the tab

Originally Posted by rumman43

If it makes ya feel less alone. I picked up my D4 yesterday, same service at $975.

I was a bit shocked as well..

Ill be looking around and getting quotes next time.

Just wondering if they replaced the Air Filter? Just re-checked my invoice and they only replaced the Pollen Filter in the Cabin, not the Air Filter which I just checked and it's filthy!!

No I dont, I assume from what Justinc said, we both do it the same way. I think we can assume the manufacturers original setup would be correct. by marking it you have a ref point anyway.

I never bag out dealer or large workshop hourly rates or their practices. Even in small business there is plenty of overheads, running costs, outlay of stock waiting for jobs, insurance etc etc etc. Also having an apprentice work on a customers car for servicing used to be the norm "back in my day" (apprentices do have to start somewhere) but there was always a tradie to smack you around the ears after checking on your work. Large businesses often have what we called "lubies" and all they did was vehicle servicing, again a lot werent tradies. You are not paying a "tradesmans rate", you are paying a "workshop rate" regardless who is working on your vehicle.

Regards
Daz

Originally Posted by LiamO

Just wondering if they replaced the Air Filter? Just re-checked my invoice and they only replaced the Pollen Filter in the Cabin, not the Air Filter which I just checked and it's filthy!!

Filthy air filter???

Originally Posted by LiamO

Just had my 2 Year (34K) Service on my D4 at a Sydney Land Rover dealer. Replaced Oil & Filter, Air and Fuel Filter - $1,047 please. Ripped off or what!!!

And

Originally Posted by LiamO

Just for the record:
Oil Filter - $37.80
Sump Plug Ring - $12.32!!!
Oil - $135
Air Filter - $132.34
Fuel Filter - $106.76
Screen Wash - $10.44

Wasn't the air filter in your itemised invoice?

If they missed such a basic item, what else did they not do but charged you for?

Originally Posted by tempestv8

If they missed such a basic item, what else did they not do but charged you for?

Someone on here once(maybe DaveBlknight) was charged for spark plugs for a TD5

Pays to check the invoice.
We were recently charged for expensive diesel oil on one of our petrol vans....

What does annoy me is paying for a tyre rotation when the vehicle is on a hoist,and all the wheels will be off anyway to check the brakes.

And yes the local Tojo agent does use apprentices to do a lot of the servicing.I am not against this as long as they are supervised correctly,as others have said they have to start somewhere.But,the customer should be charged apprentice rates.Charging at full tradesmans rate is a blattent rip off.

In our game we charge apprentices at a much lower rate,often half of trade,which is fair and reasonable.

Just think about it,the apprentice,depending what year they are,would probably be getting less than $20/hr.In fact a first year will be getting around $10/hr.

Now if the dealer is charging close to $200/hr(LR dealer as an example),that is definitely a blatant rip.

Something needs to be done about it.

The end of the day its a consumers choice as to where they want to take their vehicle and or to decide the extra cost at a dealer versas extra cost (maybe) if something goes wrong (generally, I've not read the Jaguar Land Rover Warranty).

I do my fair share of new vehicle "logbook servicing" on both Land Rover, Jeep and customers have never had a problem claiming warranty when something faults. Using a licensed, qualified repairer following manufacturers service requirements and there should never be a problem with any warranty claim. The average same service cost through a specialist is about half that dealer price.

Vehicle owners are making the choice to move away from dealers and its being noticed. Toyota with their fixed price servicing, Im sure there are other brands doing the same thing. Some dealer prices are also seemingly competative, recently one of my regulars gave me a quote from a Chrysler dealer to service their Jeep Grand Cherokee, same as what I charge, which used to be about half the dealer cost.

Regards
Daz

Originally Posted by DazzaTD5

No I dont, I assume from what Justinc said, we both do it the same way. I think we can assume the manufacturers original setup would be correct. by marking it you have a ref point anyway.

OK & thanks. I understood that the cam pulleys had to be released to at least get the new belt on but obviously not, for the experienced at least. Then only have to watch out for being a tooth out on the crankshaft - easily spotted with decent markings.