Thread: I'm leaving, on a tilt-tray. Or, a report on Land Rover Assist

Originally Posted by Graeme

... doing an oil change today I spotted what appeared to be and have just confirmed is its oil level/temperature sensor.

If it is just leaking oil and the sensor itself is undamaged it is possible to just replace the O ring in the housing where the wiring harness exits the sump without removal of other components.

Dealer did this for me, has cured the oil leak in my case but oil may have entered the wiring harness regardless.

Mine's not leaking or faulty, only noting that the 4.4 TDV8's sensor is externally mounted so only an oil drain is required to allow the sensor to be changed.

Ferrett,
The car's under warranty, so it won't be costing me a penny

Ppras, I agree with your remarks with LR Assist. They offered me several options, but suggested that we get everything home (the more expensive option for them) so we could at least have options on doing other stuff on our holidays.

I'm usually the first to criticise dealers, but I must say that Concord Land Rover have been very communicative and helpful throughout this event.

Originally Posted by Hugh Jars

Ferrett, The car's under warranty, so it won't be costing me a penny

Ahh, should have read more closely.

Was involved in the last month or so with a D4 disabled in Birdsville (not mine). While it took LR Assist a bit of time to come on board due to some difficulties contacting them via satellite phone (something about satellite phones and problems calling 1800 numbers) when they did get involved they were extremely helpful.

Arranged transport of the D4 back to the Perth dealer and flights home to Perth from Birdsville (via Brisbane) at no cost to the owner.

EDIT: I should add that I believe they only state they will get you to the nearest dealer which would have been Adelaide in our case but instead made the offer of getting all the way to Perth.

Originally Posted by Hugh Jars

Problem is confirmed as a faulty sensor. Dealer confirms front diff/sump off job, as there has been no oil leakage into the wiring loom.

Now the wait begins.......

Hard not to see this situation as just thougtless and impractical design.
No dip stick and over $1000 for fix and end of trip.....
Ffs, isnt that tech simply for the sake of tech?

Originally Posted by edddo

Hard not to see this situation as just thougtless and impractical design.
No dip stick and over $1000 for fix and end of trip.....
Ffs, isnt that tech simply for the sake of tech?

Eddo, I'm tempted to fashion a dipstick from an old coat hanger and insert it through the drain tube. Once the car's fixed it will be easy enough to mark a full notch on the hanger, purely for reference purposes should this happen again. I can store it in my toolbox

Ferrett, they offered to fly us home too. I figured we might have to fly Tiger or Jetstar, so declined But seriously, we had a freezer full of perishables etc as well as some bulky stuff we needed to get home....

Land Rover assist is great, I've used them before. No hassles whatsoever and very helpful.
But...then you're vehicle is out of warranty and no more LR assist? What then?

RAC are ok, but not as good.

Has anyone convinced LR assist to continue their membership beyond warranty period?

I think it's included if you get it serviced at a dealer after warranty for maybe another 2 yrs or so. There was some paperwork I saw somewhere regarding this. I'm not at home so I can't check. I'm also not sure how long this has been offered for.
Dave