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Thread: I'm leaving, on a tilt-tray. Or, a report on Land Rover Assist

  1. #1
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    I'm leaving, on a tilt-tray. Or, a report on Land Rover Assist

    Well, we're two weeks into a 4 week holiday in our 1 year old Disco, and the "Oil Level Critically Low" message popped up today. I did the wait 10 mins and checked the level, which showed 'full'.

    I phoned Pacific LR in Maroochy for advice, but they were less than helpful. I got the excuse of 'being in meetings' and 'being very busy, so I can't guarantee a timely callback'. The feeling I sensed was they only have one person in the Service Dept, and he does it all, from the phones to fixing....
    So, I called LR Roadside Assist, who sent an RACQ patrol to us in the caravan park in which we're (reluctantly) staying. His opinion-faulty oil level sensor, considering I got none of the intervening cautions about adding oil, etc. His determination was a tilt-tray to a dealer to get it fixed.
    LR Assist was aware of my phone call to Pacific, and said they would be happy to take it to Austral in Bris to get the work done. I agreed to this, although I have no experience with Austral's service dept.
    I rang Austral and spoke to a service adviser, and he told me that oil can get past the sensor and into its harness. That's a harness replacement too, which can take a couple of days.

    Can anyone elaborate on this? I've searched but it returns no result.

    About 30 mins later, the operator called back saying that because the repair could take some time, they would be happy to transport the Disco and camper trailer home to Sydney to the dealer of my choice at their cost, and would either provide us with a similar vehicle to drive home or put us on a plane.
    So, we chose the former as we have a lot of gear to get home.

    So far, LR Assist has been outstanding in sorting out our problem. I hope it's a small problem.....

  2. #2
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    What a way to end a holiday!
    Hope they give you something decent for the trip home.
    Sounds like we need a different way of checking the oil when the electronics fails.
    + 2016 D4 TDV6

  3. #3
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    This fault is not unknown even if uncommon. Unfortunately driving it after a drain and refill to ensure it's full is risky.
    MY21.5 L405 D350 Vogue SE with 19s. Produce LLAMS for LR/RR, Jeep GC/Dodge Ram
    VK2HFG and APRS W1 digi, RTK base station using LoRa

  4. #4
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    At this stage they are sending a Disco Sport to drive home. We were heading out to Winton & Longreach etc via Carnarvon Gorge for the next couple of weeks. So much for that.
    The RACQ bloke said the same about a secondary means of checking oil level.
    Graeme, the bloke at Austral said much the same re it happening.

    Just when I was getting used to 27 degree plus days in winter........

  5. #5
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    Quote Originally Posted by Milton477 View Post
    Sounds like we need a different way of checking the oil when the electronics fails.

    Something like a metal strap with full and low markings that slides through a tube into the sump, we could call it a dipstick ( named after those in the engine design department)
    Last edited by p38arover; 25th August 2017 at 11:12 PM.

  6. #6
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    Quote Originally Posted by Hugh Jars View Post
    Can anyone elaborate on this? I've searched but it returns no result.
    I have the same problem I think. Fix was quoted at ~$1000 - $1200. For lack of a simple and fool proof dip stick.

    Faulty Oil Level Sensor

    2024 RRS on the road
    2011 D4 3.0 in the drive way
    1999 D2 V8, in heaven
    1984 RRC, in hell

  7. #7
    DiscoMick Guest

  8. #8
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    Problem is confirmed as a faulty sensor. Dealer confirms front diff/sump off job, as there has been no oil leakage into the wiring loom.

    Now the wait begins.......

  9. #9
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    Been given a quote? How much if you don't mind saying.
    2024 RRS on the road
    2011 D4 3.0 in the drive way
    1999 D2 V8, in heaven
    1984 RRC, in hell

  10. #10
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    Underneath my 4.4TDV8 L322 doing an oil change today I spotted what appeared to be and have just confirmed is its oil level/temperature sensor. This thread came to mind.
    MY21.5 L405 D350 Vogue SE with 19s. Produce LLAMS for LR/RR, Jeep GC/Dodge Ram
    VK2HFG and APRS W1 digi, RTK base station using LoRa

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