Thread: Battery advice

did he explain why he thinks the isolator is at fault?

He babbled something about how it's always connected in shared mode and the aux battery would drag it down.

He wasn't sure what to say when I told him it only happens in normal mode.

He also tried to tell me the Redarc was the best one cos his mate has one in a old Hilux running two N70s and has never had a problem.

I would have thought the only reason the isolator would be the cause is because the aux was dieing and constantly dragging the main due to the Traxide failing to isolate OR the aux battery was of a significantly bigger size, utilising more charge.

Sounds like the Traxide system is holding the failing main battery up. Without the Traxide system you would have been in trouble with a dead main battery. The JLR Tech doesn't understand how the Traxide isolator works.
If they had already found the main battery to be faulty in Nov 16, how can they now change their mind? Traxide propping it up?

I'd be insisting on a new battery based on their Nov 16 findings as this was pre Traxide.

But wouldn't the time since found and claim be an issue? I'm not sure how generous LR are when it comes to this sort of thing.

Is there a number or email I can use to ask this question?

Hi Konradical, first off, after you go for a decent drive, when you get home, disconnect the isolator from both battery positive terminals and see what happens to your cranking battery.


My guess is that your cranking battery will go south over night.


If you can, leave the setup disconnected and then go back to the dealership when you can, and tell them what is happening to the cranking battery, with the isolator disconnected.


Also so tell him there are over 4,500 of my isolators fitted to D3s and D4s and that my isolators have been tested by LRA at Epping, on their own vehicles and they do not interfere with the warranty in any way.


Also tell him, unless you get the battery replaced, as they had already told you they would, you will be contacting both the ACCC and the NT’s Consumer Protection Office.

I got this from the Brisbane dealer as well,when my cranking battery died under warranty.

I disconnected the neutral from the SC80,so both batteries were separated,they then did tests,and replaced the original battery with an AGM.

What they did say was correct though,if the vehicle only does short trips,the SC80 does draw current all the time and eventually the vehicle will end up with a battery not correctly charged.

This is not a fault of the Traxide system,or the vehicle,just the way the vehicle is being used.

Asked dealer to test battery at 3 yr service.
Was getting low battery message.
Reported “ok”.
Asked was it load tested?
Answer “no, we pressed the start button and it started”.
FFS!!
1 year later at independent LR mechanics, battery failed load test.
Obviously kept alive by the Traxide DBS and aux Optima.
Out of warranty by this time.

Originally Posted by drivesafe

Hi Konradical, first off, after you go for a decent drive, when you get home, disconnect the isolator from both battery positive terminals and see what happens to your cranking battery.


My guess is that your cranking battery will go south over night.


If you can, leave the setup disconnected and then go back to the dealership when you can, and tell them what is happening to the cranking battery, with the isolator disconnected.


Also so tell him there are over 4,500 of my isolators fitted to D3s and D4s and that my isolators have been tested by LRA at Epping, on their own vehicles and they do not interfere with the warranty in any way.


Also tell him, unless you get the battery replaced, as they had already told you they would, you will be contacting both the ACCC and the NT’s Consumer Protection Office.

I remember reading something here about how they asked you for a product to test on their vehicles and of all that they tested, your product was the only one to have a positive impact.

Is this true? Is there any usable correspondence?

My biggest problem is my location. I'm 300km away from Darwin in Katherine and it's not a trip me or my partner do often, never mind during the week/their business hours.

It would just be handy to have something when I ring them to say I would like it replaced under warranty for these reasons and here is the evidence to back it up.

Thanks for your confidence though