Thread: This must be embarrassing for Land Rover

Originally Posted by 4bee

So much for all that High Tech training & Gold Medals that LR Technicians are supposed to receive mentioned in their Sales Blurbs. It makes them sound like Supermen but in reality they struggle like many of us do when confronted with all the Hi Tech crap.

It is all bull****.

It’s just an excuse to charge more,and we know they do a fantastic job of that.

Originally Posted by scarry

It’s just an excuse to charge more,and we know they do a fantastic job of that.

I know why Paul. It covers the 24ct Land Rover Gold coveralls they wear & the use of 18ct gold spanners & stuff.

I'm not sure having "I worked for a Land Rover Dealer" on one's CV is any guarantee of success in applying for a quality job with any potential Employer these days.
I'm sure there are some excellent "Technicians" around, trying to find one is the challenge.
My one experience with a main dealer in the NE suburbs here back in '95 & comparing that experience with all the above makes me wonder whether anything at all has changed except the hourly Labour Rate.

Originally Posted by 4bee

I know why Paul. It covers the 24ct Land Rover Gold coveralls they wear & the use of 18ct gold spanners & stuff.

I'm not sure having "I worked for a Land Rover Dealer" on one's CV is any guarantee of success in applying for a quality job with any potential Employer these days.
I'm sure there are some excellent "Technicians" around, trying to find one is the challenge.
My one experience with a main dealer in the NE suburbs here back in '95 & comparing that experience with all the above makes me wonder whether anything at all has changed except the hourly Labour Rate.

I commented elsewhere on the forum that labour rates are directly proportional to the number of 'suits' in the dealership.
I had to take the FIL's motorhome into a Mercedes dealer a year or so ago, more suits than at Peter Jackson's, 6 glowplugs $1,700 !

One of my boys worked for LR locally as a pre-apprentice, he had quite a few stories....
Someone took in in older Disco (300Tdi) for a cambelt.
Job was started then someone decided to start the Disco to move it.....a few pushrods later. They replace the pushrods move it outside because something had higher priority and the cleaner started it to move it.....a few more pushrods !! Eventually the job was completed and the customer was none the wiser



Colin

I just caught up.with the latest on TFL. What a **** show this has been through no fault of the TFL boys. The title.of the thread was prophetic it turns out. Really and truly I am extremely happy to still have a D2 but I cannot see a new LR purchase for me on the horizon (and I am not basing that just on TFL but the TFL experience alone would put a lot of people off). Cheers

Originally Posted by gromit

I commented elsewhere on the forum that labour rates are directly proportional to the number of 'suits' in the dealership.
I had to take the FIL's motorhome into a Mercedes dealer a year or so ago, more suits than at Peter Jackson's, 6 glowplugs $1,700 !

One of my boys worked for LR locally as a pre-apprentice, he had quite a few stories....
Someone took in in older Disco (300Tdi) for a cambelt.
Job was started then someone decided to start the Disco to move it.....a few pushrods later. They replace the pushrods move it outside because something had higher priority and the cleaner started it to move it.....a few more pushrods !! Eventually the job was completed and the customer was none the wiser



Colin

And my above mentioned NE Dealer wanted $23 each for a Spark Plug x 8 =$184 Just a common std. old garden type spark plug suitable for the V8i.

Told them to shove it. Went to Target & bought same for about $4 each back then. $32.

The TFL guys have previously been really impressed with the D2 and even the D3.

I think what their experience with the New Defender is it just proves you don’t want to buy the first version of any new model - no matter how desirable or capable they are.

The Series II ‘new’ Defender will be the pick of the bunch - just like the D2 was and the 2.7 D4 still is.

But we still need to be grateful to and encourage the people who buy the current New Defender.

Originally Posted by 4bee

And my above mentioed NE Dealer wanted $23 each for a Spark Plug x 8 =$184 Just a common std. old garden type spark plug suitable for the V8i.

Told them to shove it. Went to Target & bought same for about $4 each back then. $32.

When looking through the file with the D4 receipts,i came across one for an oil change, done at the dealer.
I think I had them do it as it was between services and it was there for some warranty work.
Ten years ago they charged me almost double for a sump full, than MR Auto(LR Indie) did last February.

A check what the Toyota dealers cost on an invoice, for one of the diesel vans, for a sump full of exactly same oil as MR,and its within a couple of dollars per litre.

So if Tojo dealer can price sensibly, why cant LR?

Labour rates at MR auto are about the same as Tojo dealer,LR rates are over double.

Thats the main reason why the LR Indies are so busy.

There is no way LR dealers are value for money.

Originally Posted by scarry

When looking through the file with the D4 receipts,i came across one for an oil change, done at the dealer.
I think I had them do it as it was between services and it was there for some warranty work.
Ten years ago they charged me almost double for a sump full, than MR Auto(LR Indie) did last February.

A check what the Toyota dealers cost on an invoice, for one of the diesel vans, for a sump full of exactly same oil as MR,and its within a couple of dollars per litre.

So if Tojo dealer can price sensibly, why cant LR?

Labour rates at MR auto are about the same as Tojo dealer,LR rates are over double.

Thats the main reason why the LR Indies are so busy.

There is no way LR dealers are value for money.

So if Tojo dealer can price sensibly, why cant LR?

One word, 5 letters, begins with a G.