Thread: Faulty TD5 Oil Pump Bolt - Update

Please dont take this the wrong way but it seems what you are missing is the way LR have dealt with this. An up front "yes we have ahad a problem with a few of these and will put in a similar age motor with the BOLT CHECKED free of charge, verry sorry sir" would have got everyone commenting that LR do care and are prepared to do the right thing.

I dont think people should have to fight for this. LR knew there was a problem and took a financial risk management decision not to recall all cars and fix them. Thats fine, its business but part of that decision should be an upfront call to sort things out for those with a problem without having to resort to the despair faced by a huge bill and subsequent emotional distress and poor decision making.

I would have much rather read about Micks crap holiday and how good LR were in the offer of a fix up straight away.

$66 for the gasket.
$7 for the bolt.

Landrover Dealer = $200
Home mechanic with Rave CD = $Priceless


For all those owners of 1999 to say late 2000 model Td5.....

What would you do?


Cheers,
Lyndon.

Originally posted by Owen
I dont think people should have to fight for this.

fight for what?
they offered to replace it with a second hand engine free of charge...

I thankyou for having me go back over and read things more carefully. If the post reads well (page 2), then we all have done an injustice to Mick and LR by stirring things up. It is not fully clear and would appreciate a LR post as to the actual offer and micks response. It seems like poor communication and lack of context on the typed word could be a little problem here.

LR still expected Mick to pay a fitting charge of $3k. That in itself is unreasonable to fix a problem they have caused. This is a known problem by LR that has had catastrophic effects on Micks motor. There should have been a recall on all suspected vehicles.
LR have recently been very lax to recall vehicles on the assumption not all will have the problem.
If LR had any decency they would pull their heads in and get it fixed. They would tehn recieve praise on this site not abuse. Anything posted on this site should be in-consequential as last time I looked freedom of speech was still guaranteed in Australia.
Nissan on the other hand have replaced every motor that I have heard of without a problem, even those well out of warranty.
LR have left themselves open as a huge target by not addressing known issues and the D3 looks like it is going to be another one.
I will be looking at mine and have already ordered the gasket but LR should be doing it as they have known about the problem for some time. If I had known about it prior to buying mine I would not have bought it without them inspecting and logging it in the book.
LR are at fault and should have just taken the bull by the horns and dropped in another motor, end of story and people would be singing their praises.
Being out of warranty only applies to unknown problems or problems that can not be attributed or known pre sale.
I have to give LR credit, I have not had any issues with them as of yet, but have not had any substantial warranty claims or failures yet either.
I would say Micks chances of getting a settlement are very very good if he takes them to court. Hopefully LR will see sense and reinstate the offer before it goes that far.
Mick is in a position that most of us could be in real easily, can not afford to fix it and can not afford not to fix it. $17k for a new motor, that is a joke.
And it seems in the UK they are fixing the problem without too much dramas after a television piece.
Incisor, I think you are wrong on this and as previously stated if it had been an aeroplane the damages would run into the millions.
It is blatently neglect by a LR technician. If I fail at my job through neglect, I can and would be charged and no doubt end up in a coroners court.

Originally posted by CraigE
Nissan on the other hand have replaced every motor that I have heard of without a problem, even those well out of warranty.

There is a cut off date for this (and for the gearbox 5th gear issue) and Nissan has ceased this offer.

Now,

Whilst I feel Micks pain, man its gotta suck, I do also acknowledge that LRA has had very few incidents of this occuring in Australia, and as they cannot trace a set batch there is no point in a recall.

Loctite degrades over time, eventually that bolt will get loose regardless of now, or 2 years from now, it will loose its effectiveness over time and become prone again.

Our 1999 D2 is going strong, in fact it only had the injector loom issue 2 months ago (not bad, 5 1/2 years+ before we had an issue). I had them check the bolt on ours at the same time and it was loctited in so we re-did it and will do it again in 3-4 years time.

However, LRA cannot *really* be expected to repair a vehicle that is over 5 years old, non original owner. This is a 'good faith' issue really and whilst I would hope they would be more forthcoming they cant always be such.

As for the agressive "I wont be buying LR again" style posts I suggest everyone simmer down a notch :wink: how do you think the guys with busted cruisers, hiluxes, prados, GUs are all feeling when vehicles IN warranty are rejected claims for A/C failure, Broken diffs, struts, suspension tearing out. And they ARE in warranty....

LR offers one of the best warranties around. How many other companies sell a vehicle that they KNOW goes offroad, and you bust it... They fix it...
Break a diff through hard offroading, whose fault is it? Most likely yours, yet in warranty LR fix it.

Its an unfortunate situation here, but be realistic guys...
-The Nipon gear is decreasing in quality by the day....
-The LR stuff is getting better
-99/00 is now six years ago
-Get everything in writing immediately

Cheers
Mike

Just a quick aside....

You gotta feel for the poor bugger I was chatting to at the LR dealer saturday.

His TDV6 fully specced D3 was in for repairs...

8000km on the clock....



(Scroll down)






Wife filled it with PULP :roll:
Then drove off.....


$22000.00 repair bill coming right up...

Serious :!:

being one of the stirrers, Ron, i understand exactly what you are saying.....but while I'm aware of this issue courtesy of friends in the business, Mick may not be...

so his car is ten years old, so what?

boeing is still in hot water over looms inside fuel tanks more than thirty years after they supplied said aircraft.

caveat emptor??? well mick did buy a 10 yo car, and was aparently unaware of a known fault.

as mentioned earlier, the used donk is okay but the $3k to install is not, in my opinion, it was an LR prob, that should have been fixed, long before mick bought his motor, more to the point its is only one of many issue that LR and many other manufacturers seem to be dodging. of course tere is good reason for this, to admit the (a, or, or any) fault is to be liable for all manner of litigation, genuine or ambit or otherwise or even malicious, which happens...


caveat emptor -

buyer beware - and this post of now 1300 viewers may prove as such, but Mick has really shown this type of issue is not exclusive to LR.
(Can I have a proper spare for a ML 320?)
cheers GQ