Thread: Valley cover gasket

Originally Posted by DoubleChevron

Well that's a shame. The only place on ebay I could find the gasket kits was lrpartsrover. They were amazingly prompt to send the gasket kit (I order it Thursday and it was here Friday). I emailed them monday ..... Nothing..... They completely ignore emails if you have issues. I checked there feedback which is almost all positive. The negative/nuetral feedback stating they will not replace or refund incorrectly sent of damaged parts.<br>






[immg]https://www.aulro.com/afvb/attachments/technical-chatter/167895-valley-cover-gasket-g4.jpg[/img]



No 7 port was folded over 90degrees, it kinked like this when I straightened it.&nbsp; There was no damage to get packaging, but I'm thinking something heavy was dropped on the package in transit. (rather than them sending me bent gaskets).

Its a shame, I've had such good luck buying from the online land rover sellers in the past.

seeya
Shane.

I followed up lrpartsrover with a 2nd email late last week .... I was unfortunately quite blunt with my impression of their service in the email They replied to the 2nd email within a few hours apologizing for missing my first email. A full new gasket set arrived by by courier to my door ​double wrapped and boxed to avoid damage today ( 1 business day later ). I wasn't expecting another full gasket kit. They obviously get the big thumbs up from me. . Damage by Australia post is not their fault, I certainly didn't expect a full new gasket kit to be sent!

Nice result mate and I must say that is some good customer service in the end.
It is a pitty Aus Post stuffed up by damaging it in the first place but at least now you'll have some spare gaskets if needed urgently


Trav Man