Thread: A customer wanted to pay me $25 more!

Well done Roverlord. I've had good service too.
Don

When some one in business helps me I like to show my loyalty by buying and recommending them to others Some time back I think it was you that I brought a O ring from for a Ser3 6 cylinder water pump, The invoice was lost and forgotten until for about 18 months I phoned your office and apologized and asked for your bank details, I was told as it was only a small amount and so long passed to forget it. I do not forget little things like this and have recommended you a few times to others I live in Queensland that why I do not trade with you, but I am looking forward to meeting you when in Melbourne next .

Hodgo

Its good to hear that the like's of Roverlord and Landybitz go that extra mile over the festive period, we too have had people calling emailing etc wanting parts because others are closed, of course someone people would say you are entitled to have time off at Xmas and its your choice to open, but in an industry like ours which is getting very competitive and where margins are getting tighter and tighter as competition increase, trading all hours is a benefit to some. We also now live in a world where everyone wants things in the now.

Well done Mario to the rescue again
I would so love to know who the bricks and mortar was but i understand we cant name and shame
Any way this is why you get such a good plug and recommendation from so many members as you go the extra mile any time when others cant or wont be bothered

Originally Posted by Landybitz

Its good to hear that the like's of Roverlord and Landybitz ............................

Good on ya Landybitz .................................. nothing like basking in the reflected glow.

Deano.

Thanks Chris, the days between Christmas and New year are officially trading days anyway. We Been busy the last few of days personally delivering stuff as no couriers or postal service. We didn't have the usual pre Christmas rush like other years, I think people wanted to save money and chance going away.. Unfortunately quite a few got caught with cooling issues, belts, hoses, expansion tanks etc. The few hot days have taken the toll on weak cooling systems.
I drove past the local tyre place today and it was packed out with vehicles getting stuff done so there are a businesses open.
We'll have our break during the year when all the madness is gone.

Originally Posted by DeanoH

Good on ya Landybitz .................................. nothing like basking in the reflected glow.

Deano.

Mmmmm Glow maybe a very dull one

Originally Posted by rangieman

Well done Mario to the rescue again
I would so love to know who the bricks and mortar was but i understand we cant name and shame
Any way this is why you get such a good plug and recommendation from so many members as you go the extra mile any time when others cant or wont be bothered

Had to rescue today as you were working ( trucking ) and Chops was already rescuing in the snowy mountains NSW.