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Thread: Defender ordered - now dealer says deal has changed

  1. 11th September 2015, 09:09 PM #201
    El Rey
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    Quote Originally Posted by Grumbles View Post
    That is a pleasant response from LRA except for one thing. Yes - they apologized and yes, if they enact changes they - both LRA and the xxxx Landrover dealer - will make money riding on the corrections to the sales approach learned from your poor experience.

    BUT - they should have offered you some sort of tangible "make up" with the apology.
    Maybe they think that Defender owners are like Defenders - will just keep plugging along regardless of obstacles.
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  2. 11th September 2015, 09:12 PM #202
    El Rey
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    Quote Originally Posted by cuppabillytea View Post
    I second that. A flight to Melbourne would have been nice, and an estimated 4 tanks of Juice to get you home as a sweetener.
    It Takes more than a Kick up the quoit and a couple of heads rolling down the driveway, to change a business's culture.
    Cheers, Billy.
    Hey maybe a visit from All-Aussie Adventurer Russell Coight might get them to straighten them up and fly right.
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  3. 11th September 2015, 09:14 PM #203
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    cuppabillytea
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    Cheers, Billy.
    Keeping it simple is complicated.
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  4. 12th September 2015, 09:07 AM #204
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    ozscott
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    Defender ordered - now dealer says deal has changed

    Quote Originally Posted by Bytemrk View Post
    Guys,



    A friendly reminder that we don't name and shame anyone one here.



    If you've forgotten the conditions of access to this site feel free to take a read:



    http://www.aulro.com/afvb/rules-guid...ccess-etc.html

    Anyone who has come within cooyee of LR dealerships in Qld probably has a pretty good idea who this thread is about based on the attitude problems of the LR sales team at a certain dealer.

    Cheers
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  5. 12th September 2015, 09:23 AM #205
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    AndyG
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    I must say my dealing with the same dealer for both VW and LR has been exemply, it helped with the LR that the salesman was an ex LR mechanic. Gave me some good advise on mods etc

    I am surprised that manufacturers and dealers don't actively monitor forums like this
    By all means get a Defender. If you get a good one, you'll be happy. If you get a bad one, you'll become a philosopher.
    apologies to Socrates

    Clancy MY15 110 Defender

    Clancy's gone to Queensland Rovering, and we don't know where he are
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  6. 12th September 2015, 09:35 AM #206
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    Quote Originally Posted by AndyG View Post
    I am surprised that manufacturers and dealers don't actively monitor forums like this

    What makes you believe they don't Defender ordered - now dealer says deal has changed
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  7. 12th September 2015, 09:52 AM #207
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    If they do you would have expected El Ray to have got a proactive PM
    By all means get a Defender. If you get a good one, you'll be happy. If you get a bad one, you'll become a philosopher.
    apologies to Socrates

    Clancy MY15 110 Defender

    Clancy's gone to Queensland Rovering, and we don't know where he are
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  8. 12th September 2015, 10:44 AM #208
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    Toxic_Avenger
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    Quote Originally Posted by AndyG View Post
    If they do you would have expected El Ray to have got a proactive PM
    CBF factor at play possibly?
    -Mitch
    'El Burro' 2012 Defender 90.
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  9. 12th September 2015, 12:08 PM #209
    El Rey
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    Quote Originally Posted by Toxic_Avenger View Post
    CBF factor at play possibly?
    Hey can I ask what CBF stands for?
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  10. 12th September 2015, 12:25 PM #210
    Aaron IIA
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    Can't Be ****ed
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