Thread: Here we go AGAIN!

Well, They've established that the Torque Converter overheated.... so much so that it changed colour!
The mob who built the converter have been unable to ascertain a reason for this... in other words, they're not accepting responsibility for the failure.

The Shep man called me (that's rare in itself) and told me that he is now trying to source another "Core" from which they will rebuild another transmission. The reason being given is that they are unable to ascertain the reason that this unit keeps failing.... in other words, it's a lemon.

Anyway, under the terms of the warranty, I am unable to enforce having someone else do the rebuild so I have to live with these numpty's doing the rebuild again. This is advice I got from Consumer Affairs in which they told me that unless the company renegs on their obligations under their warranty, I am unlikely to succeed in any action 'at this stage'.

They did advise however that I will have a claim under 'competence' if the unit should fail again.

So there you go...... I have no choice other than to allow these morons to rebuild my transmission for the third time!

I MAY get my car back on the road in about 10 days......

I have to compliment Impact Transmission in Croydon. Graeme has been fantastic in his dealings with me, even providing me with a loan vehicle for the duration. He will be refitting the box when it's rebuilt and has promised me a very thorough testing prior to me getting it back.

Originally Posted by wardy1

Well, They've established that the Torque Converter overheated.... so much so that it changed colour!
The mob who built the converter have been unable to ascertain a reason for this... in other words, they're not accepting responsibility for the failure.

The Shep man called me (that's rare in itself) and told me that he is now trying to source another "Core" from which they will rebuild another transmission. The reason being given is that they are unable to ascertain the reason that this unit keeps failing.... in other words, it's a lemon.

Anyway, under the terms of the warranty, I am unable to enforce having someone else do the rebuild so I have to live with these numpty's doing the rebuild again. This is advice I got from Consumer Affairs in which they told me that unless the company renegs on their obligations under their warranty, I am unlikely to succeed in any action 'at this stage'.

They did advise however that I will have a claim under 'competence' if the unit should fail again.

So there you go...... I have no choice other than to allow these morons to rebuild my transmission for the third time!

I MAY get my car back on the road in about 10 days......

I have to compliment Impact Transmission in Croydon. Graeme has been fantastic in his dealings with me, even providing me with a loan vehicle for the duration. He will be refitting the box when it's rebuilt and has promised me a very thorough testing prior to me getting it back.

G'day Wardy,

You must have the patience of Job with your situation. Hopefully the third rebuild (?) will be the charm and it will be the last episode of this serial.

Your gearbox issues are up there with Scouse and his problems with Laitance on the concrete slab for his new shed Laitance on a new slab - how to approach removal/repair?.

Fingers crossed for your gearbox Wardy!

Kind Regards
Lionel

Assuming that the warranty restarts with each rebuild, this trannie will never be out of warranty.

Originally Posted by V8Ian

Assuming that the warranty restarts with each rebuild, this trannie will never be out of warranty.

Well.... since they are now supplying a totally different box, this is a matter now under negotiation

No, the warranty applies from the original build date when it was paid for.

Well, got a call from numpty this morning to tell me that they have now dismantled the box. The ATF is totally burnt along with all the clutches/friction plates etc. He thinks it might have overheated somewhat .

Well, he told me that they can't find any reason for the breakdown. No sticking valves (how they'd really know that with everything so badly burnt I have no idea), nothing that they can find. They have tried to get a 'core' but can't source one anywhere in Aus at the moment.

End result, he's ordering a completely reco'd box from A & B transmissions who are an approved ZF rebuilder in Dandenong. They should have the box delivered to Croydon (Impact Automatics) by Friday, but at the latest Monday he says. Graeme will refit the box as soon as he can.

The really good news is, A & B will provide a new 2 year/50k warranty which has nothing to do with Numpty in Shepparton.

Fingers are well and truly crossed at this stage.

In a past life I had a gearbox repair shop. It was actually called "Gear Box Reconditioners PL".

This was located in East Malvern. At the time A&B used to be around the corner in Murrumbeena.

There was another place nearby in Caulfield called Applied Automatics.

We used to get them to do a lot of our run of the mill autos, but when it came to a RR the auto always went to A&B. Never had any problems.

At the time and it was 1999 when I sold this business, they were one of not many, possibly the only one, that could bench test an auto after a rebuild.

I would recoment this mob in a flash.

Thanks Dave, that really is good to hear. I know that AMV always use these guys for any auto work as well.