
 Originally Posted by 
NavyDiver
					 
				 
				Matt Comyn said it better than I can. Only thing is he said it was past. The rude is right now still
The sods still have my bloody money and have for two days and counting


 
"
Arrogant, insular, ignorant: Commonwealth Bank chief reflects on bank’s past failings
" 
link to news paper 
It might be paywalled!
Very glad he does know. Doubt with rotten systems which have significant difference in cost and time they will change much. With some staff trying to help and others blocking reasonable request I doubt very much the staff are happy. 
Noticed a Big
 Be respectful sign in the bank a few days ago. I was. i didn't scream at the day light robbery. I just left in disgust at the pathetic responses to the multiple failures they caused.
I do not own any bank shares very very happily. I could not stomach that at all 

 
	 
 From your link, this statement demonstrates exactly where bank (and big business in general) attitudes lie. 
 I’m much more likely to get … stopped on the street with, ‘Looking  forward to your full-year results, hope my dividend is looking OK’
It is no longer about the customer, you know the little people who contribute in small ways but collectively in a large way. It is all about the profits, dividends for share holders and CEO/Executive bonuses. 
CEO's couldn't give a rotund rodents rectum about you or any of your issues with their organisation. And I think this attitude flows down through the multiple levels of management to the frontline staff.
				
			 
			
		 
			
				
			
			
				There is no eraser on the pencil of life.
Now - Not a Land Rover (2018 Dmax)
Was - 2008 D3 SE 4.0l V6
Was - 2000 D2 TD5 with much fruit.
Ray
			
			
		 
	
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