Pffft. I remember the '69 Corona virus.
Toyota-1969-Corona-ffq.jpg
Ron B.
VK2OTC
2003 L322 Range Rover Vogue 4.4 V8 Auto
2007 Yamaha XJR1300
Previous: 1983, 1986 RRC; 1995, 1996 P38A; 1995 Disco1; 1984 V8 County 110; Series IIA
RIP Bucko - Riding on Forever
We tried again, and after 4 hours, the call dropped out again, this time going to a recorded message asking how satisfied were we with how our problem was handled, Press 1-5, etc. You can guess our scores.
By this time it was 11.30pm. So I told my wife I'd try again while she slept. That call dropped out at 5am after 5-1/2 hours. I was not amused.
Qantas probably had thousands of calls so I do understand the problem.
In the end, we received SMS messages from Qantas telling us of the refund website. We went there but no refunds, only a voucher for future travel. I wonder if they needed to build that web page overnight.
The three Novatel hotels (all Accor) we'd booked all refunded our money but the Sebel Quay West Auckland hotel (also an Accor hotel) in Auckland won't refund. Suck it up, baby.
We haven't heard from the car hire company yet. Our travel insurance was just outside the 14 day cooling off period so I guess that's lost. The Pay As You Go recharges we put on our phones to cover phone calls in NZ are wasted as are the NZ dollars we bought.
Ron B.
VK2OTC
2003 L322 Range Rover Vogue 4.4 V8 Auto
2007 Yamaha XJR1300
Previous: 1983, 1986 RRC; 1995, 1996 P38A; 1995 Disco1; 1984 V8 County 110; Series IIA
RIP Bucko - Riding on Forever
I hope you're not too much out of pocket, Ron.
We're in the same boat with our Russia/Nordic trip. I'm looking at it this way: If we do go, all good. If we don't go, I'll take it on the chin and take into consideration that I'll save a lot of money with no overseas dining, taxi fares, tipping, shopping, etc.
No point in panicking or stressing.
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