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Again as proof, Emma’s 90 is well out of warranty and the ignition barrel has started playing up.
They are replacing it under warranty next week. [emoji41]
Considering both the vehicles were under corporate servicing deals our total out of pocket on both vehicles in 6 years excluding purchase price - has been 1 service and a belt and idler change on the D4.
The belt and idler change came in at $780.00 and came with a shiny loan vehicle...
not Brisbane - the other side of the country . If they were the only place left where I could buy the parts to fix my car , I would burn it and change brands .Quote:
Originally Posted by scarry
Cheers Ean
I also don't live in Brisbane and am the opposite side of the country.
I wouldn't dream of taking my Disco anywhere But the LR indy here because of their excellent service, their work is Spot On, They use Only genuine LR parts and fluids and the labour charges are actually less expensive than the other workshops in town.
There are good and bad dealerships all over the country (Regardless of Brand) and just because someone is unlucky enough to have to deal with a shonky dealership it doesn't mean that they should all be tarnished with the same brush.
I totally refuse to use the Toyota dealership in town for our Hilux because I consider them to be Overrated, Expensive and the service is crap However my experience at the LR indy is a completely different kettle of fish.
And the same dealer that serviced my mates car.............so I guess there are always cases that slip through the net. Personally, I have had excellent service from them as well so I certainly have no issues.Quote:
Originally Posted by Tombie
Peter
Most vehicles are let down by inadequate diagnosis by incompetent service persons. Those with any intelligence soon leave the trade, sick of poor wages and machinery that was made with parts virtually inaccessible.
John. (almost retired mechanic)
I don't know that theres faith to be restored in the L/Rs so much, but I'm getting sick of dishonest and/or incompetent service companies, dealers, call them what you will. And the more I hear about these you beaut extended warranties, the less I like the. Quick case in point, about 6 weeks ago, my son bought a 06 mitsubishi outlander (yeah yeah, I know, I tried to say it quietly lol) as he needed something a little bigger than his corolla for his growing family. As with most of us at that ago he didn't have a lot to spend and he looked around and found this car and believed he had bought wisely, and so did I. He had the car two days before it went for a ride on a tilt tray. The problem? total transmission failure. SO he contacted the dealer where he bought it and got told yeah mate no worries, you bought the extra warranty , we'll take care of it. they had the car for 1 day shy of a month to replace the tranny because the warranty mob and the trans mission place it was taken to would get their act together and get it fixed. and the dealer threw their hands in the air and said "sorry pal, not our problem". I know its been a bit long winded but my point is, I'm wondering if theres any use in these must have extended warranties or are they just a cash cow for shonky service places? I'm really getting ****ed off with these rip off artists and what burns me even more is this culture of "oooh goody, cashed up Land Rover owner with broken Land Rover. This should be a nice little earner!" And we ALL know this crap goes on, right? Sorry about the long winded rant folks but its been bugging me more and more lately. Btw, bought myself a Hawkeye Total. Best investment ever. Got rid of the 3 amigos (abs shuttle switch failure )and programmed a new key as well. Dealer wanted nearly $300 to programme alone. Hawkeye was in my opinion, money well spent. Interested to hear what you guys think. Cheers Dave in Orange
Similar possible issue. Same vehicle with 100k towing a slightly lower weight van on two occasions. Stoped, restarted & all appears fine. Assumed it was minor fault glitches mounting up til it hiccuped. Hopefully nothing more [bawl]Quote:
Originally Posted by Tombie
I too have recently suffered a similar problem with my 2016 Discovery4. Went into limp mode on Rainbow Beach. I was told primary turbo and accuator arm. All cover by warrenty and whilst Land Rover did look after me in the end it was like pulling teeth getting someone in customer service to own and action the issue. Holiday ruined!Quote:
Originally Posted by pjgrandad
Yes I have no faith in the vehicle I have aspired to own and a brand I believe was the best.
Other issues have included
-3 days old the drive shaft dislodged
- Entire brake pedal box also needed to be replaced.
zero faith and if I wasn’t in a lease I would be selling it now, instead I have to wait for a year or so, to get out of this lease
Hi
Getting back to the original story.
My MY12 3.0SE had the same issue nearly 2 years ago and the dealer started to head down the broken Turbo path as well. My old Technician brain kicked in and I stopped them and asked if the turbo is ok for a while every time i restart it then its not the turbo. Suffice to say the issue was the actuator for the LHS turbo which is down low on the RHS. They have the ability to do a pathway check and operate the actuator via their swanky scan tool while stationary.
Not sure if there's been a change in later models with the actuator power source but my unit is vacuum powered and the diaphragm pushed a steel pin into a steel sleeve. Because its down low it gets wet and rusts up. The replacement units (I believe later models have this) are a steel pin into a bronze doped sleeve. It can still stick if dirty but should not rust.
The interesting outcome for me I believe this issue is registered as a known issue and a bulletin issued and LR has spares on the shelf.
So.... PJGRANDAD. Don't lose the faith, my Disco has done +40k since with 22k of that last year in WA, towing including Gibb R Rd, Pilbara, Cape Leveque Tanami etc. No issue since. Heading for 170k next week 6.5years of great driving.
Remember, if you use your 4WD as a 4WD it will need work from time to time.
I feel sorry for All those folk out there esp. with LC200s that spend all their days on the black top and all their evenings washing their clean cars.
Off course they can argue their cars don't break.
Lockers
Only yesterday I was given the same news on my 2012 3.0SE, 102,000 Kim’s...along with the news that the front bushes and ball joints needed replacing on the suspension as well. Initially I was told that it was due to the fact the previous owner had been towing a “heavy” caravan which would have contributed to the failure. Hmmmmmm....I am currently in the process of getting quotes from the wo Indy dealers as I am not sure I trust the diagnosis from the main dealer. If anyone has experience of good Indy dealers in south west WA that could do the necessary pathway check, I would be much obliged.
Quote:
Originally Posted by Lockers