I wanted a repair kit for my McNaught Mini-lube. The Qld. distributor did not stock spare parts!!!! They order them in from Melbourne as required and charge you the courier fee. A small clip lock bag of o-rings and seals $14, Courier $15. Product is good but this sort of customer service stinks.
Another Melbourne company is the distributor for a very reputable top shelf make of American pneumatic tools. They are listed in the Brisbane 'phone book as having an office at Acacia Ridge and I used to go there to buy parts.
Couple of years ago I 'phoned first to see if they had stock of my requirements. Took three days to get the 'phone answered. Turns out they no longer have a store there. It is now an office staffed by a part time clerk-typist who does admin work for the southern based reps when they are in Qld. and use the former shop as their base whilst here. I now have to go to a dealer 15 miles away from my place. Not happy, Jan.
URSUSMAJOR
Ron B.
VK2OTC
2003 L322 Range Rover Vogue 4.4 V8 Auto
2007 Yamaha XJR1300
Previous: 1983, 1986 RRC; 1995, 1996 P38A; 1995 Disco1; 1984 V8 County 110; Series IIA
RIP Bucko - Riding on Forever
Got two McNaughts, ones almost a thousand years old (about 964 this december), still use it all the time. The other is like brand new (scored it for $20 at a garage sale, BARGAIN!).
They are good, and like mentioned also rebuildable. Have not had to replace anything on my gun ever.
I rule!!!
2.4" of Pure FURY!!!
REMLR 243
2007 Range Rover Sport TDV6
1977 FC 101
1976 Jaguar XJ12C
1973 Haflinger AP700
1971 Jaguar V12 E-Type Series 3 Roadster
1957 Series 1 88"
1957 Series 1 88" Station Wagon
1973 Series III LWB 1983 - 2006
1998 300 Tdi Defender Trayback 2006 - often fitted with a Trayon slide-on camper.
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