Page 7 of 11 FirstFirst ... 56789 ... LastLast
Results 61 to 70 of 102

Thread: some puma 90 niggles and frustrations (Warranty)

  1. #61
    Join Date
    Mar 2012
    Location
    Brisbne
    Posts
    631
    Total Downloaded
    0
    Quote Originally Posted by morpheus View Post
    Hi Leroy,

    Any update on your Defender? Hope you get some good news.

    Morpheus
    apparently they have it running but need to replace a hose then will ship it back to me, ive been told they will call me multiple times and never hear anything back its been since last Wednesday since any of them have called me, I was going to call them but thought I would see how long it takes them to call back when they say they will. . . apparently its one week at least!

    so ill call them today and be like WTF? as i was told I would be called back and that they expected I would have my car end of this week(not a promise but they hoped to have it to me)

  2. #62
    Join Date
    Mar 2012
    Location
    Brisbne
    Posts
    631
    Total Downloaded
    0
    YAY! its fixed and on its way home. .
    The bad is. . . they cant tell me what happened, just that they have replaced fuel lines, all 4 injectors, the fuel pump, a stack of gaskets on the front of the engine and a few other little 'shop items'
    doesn't make me feel to great that they haven't told me what the 'cause' was though. . .

    Ill be putting the car in for a FULL check over here in Brisbane just to be sure though.

    they have offered what they think is good compensation, though I beg to differ, but ive given up now and decided these things happen and I was just unlucky and I need to deal with it.

    but ill have my car back. . and heres another good one. . . 10-14 business days. . :| apparently that's the time frame quote from the transport company :S to travel townsville to brisbane is 10days. . yikes. .

    anyway car back soon YAY!!!!!

  3. #63
    Join Date
    Feb 2005
    Location
    Bracken Ridge - Brisbane - QLD
    Posts
    14,276
    Total Downloaded
    0
    you could have offered to land rover to fly you up so that you can get re-aquainted with your rig

    lets hope you have trouble free motoring from here on....well at least to the defender day

  4. #64
    Join Date
    Mar 2012
    Location
    Brisbne
    Posts
    631
    Total Downloaded
    0
    Quote Originally Posted by weeds View Post
    you could have offered to land rover to fly you up so that you can get re-aquainted with your rig

    lets hope you have trouble free motoring from here on....well at least to the defender day
    They did offer that, however I cannot get the time of work to fly up and drive it back or I would have gone with that option.

  5. #65
    Join Date
    Jul 2012
    Location
    ferntree gully australia
    Posts
    1,408
    Total Downloaded
    0

    Leroys 90

    Hi Leroy , Wow it's fixed . Now to get it back . Lets hope you are trouble free from now on . Good luck . jimr1 ..

  6. #66
    Join Date
    Jan 2007
    Location
    Ipswich Qld
    Posts
    1,309
    Total Downloaded
    0
    Quote Originally Posted by isuzurover View Post
    Sorry to say but this is starting to sound like you may need to get a lawyer involved???

    Manic in the D3/D4/RRS section has already done so, maybe you can share lawyers and reduce costs.
    Yep that is exactly what I think.Just make sure you get a good one,not a
    snake oil doctor.there are plenty of those around.
    John.

  7. #67
    Join Date
    Jan 2007
    Location
    Ipswich Qld
    Posts
    1,309
    Total Downloaded
    0
    Quote Originally Posted by Leroy_Riding View Post
    Thanks for all the reply's
    I do not intend to take legal action as I don't think that will get my anywhere Ill await another response from Land Rover tomorrow morning as to if there latest fix has worked. if not the car is being moved to Austral Motors in Brisbane for the remainder of its repairs, even if fixed today/tomorrow I will have a full inspection done on the entire car to be sure there are no further issues with the car, and I will have all warranty work that needs to be done
    I.e. intake grill that fell off, melted mudflap repaired here in Brisbane.

    I'm confident once in Brisbane at a reputable dealer of whom I already deal with for my servicing that the issue will be resolved quickly.

    I will keep everyone updated when I know more.

    Leroy
    By not taking legal action that is exactly what Land rover want you to do.They will hold out for as long as the a solicitor is kept out of it.Then actions could change quickly so into them ASAP. That is the way of the modern business world,bluff,bluff as long as one can.

  8. #68
    Join Date
    Jun 2010
    Location
    Brisbane
    Posts
    2,271
    Total Downloaded
    0
    Quote Originally Posted by Disco44 View Post

    By not taking legal action that is exactly what Land rover want you to do.They will hold out for as long as the a solicitor is kept out of it.Then actions could change quickly so into them ASAP. That is the way of the modern business world,bluff,bluff as long as one can.
    Not sure that that is good or accurate advice.

    Their pockets are always going to be way, way deeper than most individuals and in very, very short order the legal costs will be much higher than the cost of the vehicle, let alone the repair.

    It can often be an advantage to be possession of all the facts before advocating such action. To me it would seem to be more of an issue with the individual dealer than Land rover.

  9. #69
    Join Date
    Mar 2012
    Location
    Brisbne
    Posts
    631
    Total Downloaded
    0
    Ill avoid the discussion abotu legal action for now.

    though seems my car is still in townsville. . .

    almosted busted a nut for that. . seems the current weather has renderd the roads 'impassable' this is information form the transport company.. and my car will be relocated as soon as the roads are 'passable' again. this is not Land Rovers fault and I do not blame them for the weather.

    just makes me sad seeing as ive missed 2 planned holidays/trip's already and im set to miss a third the weekend after next.

    I have passed on to LR my opinions and experience so far and that's the best I can do.

    hopefully Ill be re-united with my little truck soon.

    Leroy

  10. #70
    Join Date
    Feb 2005
    Location
    Bracken Ridge - Brisbane - QLD
    Posts
    14,276
    Total Downloaded
    0
    man you cannot take a trick........there have been plenty of days that the road has been open, i take it that it hasn't even been allocated a truck i i would have assumed there would be plenty of trucks coming back to brissy

Page 7 of 11 FirstFirst ... 56789 ... LastLast

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Search AULRO.com ONLY!
Search All the Web!