The reason LandRover isnt building in this market

**digger** · 20th April 2016, 02:20 AM

Well late yesterday afternoon I received a call from Land Rover Australia. They advised me that they are very concerned about all the troubles of had with the vehicle but they won't be replacing the vehicle. They explain the delay in ringing back when they said they would was caused by the land Rover customer service people swapping companies!

I was asked what would make me feel better about the vehicle (which is very hard to answer when they've already told me that they won't be replacing it!)

Basically replied I'm after a vehicle that I can trust and that my trust in this one is pretty much gone after all after all of the problems. I have said that I also have concerns about what's going to happen with further failures now that the warranty has expired. At the moment the only thing I can suggest is that they extend the warranty coverage but I don't know how feasible it is.

The Land Rover Australia representative was very nice and appeared to be understanding and said that they would see what could be done about that but would have to get back to me. They have offered for me and the family to go on a Land Rover experience where apparently you get to drive Land Rover's!! I enquired if they had tow truck standing by or if I would be driving somebody else's Land Rover to get the experience of what a reliable one was like ! (And then I apologised for being a smart arse but) the lady was very understanding so I still await to hear whether the car will be completed testing by Anzac Day when I am in town, obviously they won't know until closer to then but hopefully something will of been achieved.

She said that they are hoping to restore my faith in Land Rover vehicles as soon as they can, I advised them that at the moment I trust by 1956 Sieries 1 more than the 2012 as I know the 56 will get me home and I know it has no brakes but that I can be secure knowing that's all that wont work!

At Melrose I Drove Emmas 90 and was very impressed with the SVX chip and the way it improved the car along with the other modifications, that 90 is a flash unit and Emma and Mike have done a very good job with it.

I hope one day soon I can start thinking about improvements instead of just praying the thing will make it from A to B. ( instead of A to T. T being a Tow truck!) We'll see I suppose!

**digger** · 20th April 2016, 03:17 PM

Contacted by Louis from Land Rover today and he is told me that now passed the 600 K mark and will keep pushing some kms onto it to make sure it won't fail they now believe it must've been something wrong with the other or pump and hope that it will be okay I go down on Anzac Day March and so Will collect it shortly after that and see how I go

**El Rey** · 20th April 2016, 03:26 PM

Originally Posted by digger

Contacted by Louis from Land Rover today and he is told me that now passed the 600 K mark and will keep pushing some kms onto it to make sure it won't fail they now believe it must've been something wrong with the other or pump and hope that it will be okay I go down on Anzac Day March and so Will collect it shortly after that and see how I go

Good luck mate.

Tombie · 20th April 2016, 08:08 PM

Originally Posted by digger

Contacted by Louis from Land Rover today and he is told me that now passed the 600 K mark and will keep pushing some kms onto it to make sure it won't fail they now believe it must've been something wrong with the other or pump and hope that it will be okay I go down on Anzac Day March and so Will collect it shortly after that and see how I go

I'm down tomorrow; if the keys are in it I may just "take it for a spin"

The reason LandRover isnt building in this market

It goes great on trials courses... #stolenandwinning

**digger** · 20th April 2016, 10:48 PM

Originally Posted by Tombie

I'm down tomorrow; if the keys are in it I may just "take it for a spin"

It goes great on trials courses... #stolenandwinning

What did you do to my mudflaps??

**digger** · 22nd April 2016, 11:48 AM

Contacted again by Land Rover, they are willg to offer me a free service but wont
Entertain extending the warranty! Being that looking at its history so far i am due at least one major breakdown before that mark (72,000k) i dont see that as helpful.

They have replaced the oil pump which is "suspected" to havebeen the cause of the multiple turbo failuresbutthey admit they couldnt get it to show fault in testing... and now its out still havent found its fault... so I in reality am leaving in the hope the car will keep running... mmm thag sounds reasonable icant see why they dont want to extend ghe wrranty on it... maybe they know or suspect it will crap itself again,

I pointed out that at probably 58,000k in 3 years it is possible/probable that @2% of thoses kms were put on after repairs and test runs by Land Rover!

I will have to reassess but think that I may need to seek legal advice on this. . The vehicle is not and has not been reliable.. ( as pointed out to me I wouldve done better with a lada niva!,)

The disappointment in Land Rover itself is quite large,, i thought of them as being honorable and willing to stand behind their product but it appears not at this time...

The saga continues at least Solitaires has been good!

**Eevo** · 22nd April 2016, 11:52 AM

how do the lemon laws apply in this instance?

Tombie · 22nd April 2016, 06:58 PM

Digger, have a read..

http://www.carsguide.com.au/car-news...tect-you-18502

**El Rey** · 22nd April 2016, 09:06 PM

Originally Posted by digger

Contacted again by Land Rover, they are willg to offer me a free service but wont
Entertain extending the warranty! Being that looking at its history so far i am due at least one major breakdown before that mark (72,000k) i dont see that as helpful.

You could give us the name and email of the person you've been dealing with. Perhaps 20-30 other Land Rover owners emailing them might help.

**spudboy** · 23rd April 2016, 12:58 PM

Originally Posted by digger

...

... at least Solitaires have been good!

Geee - you don't often see that written in a sentence!!

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