Thread: The reason LandRover isnt building in this market

Originally Posted by digger

Ive been notified by Land Rover that they will replace the engine in my car and after speaking with Michael at solitaire they are hoping to have it done in time for Easter. I'm still trying to work out if I should take possession of the car again or what I should do in relation to that and some sort of coverage for the future

That's great - at least there is some positive movement. I'd be asking at the very least that they provide a further 2 year extended warranty for free.

great news. about bloody time.

Good to hear there is light at the end of the tunnel.
After the swarf was found a replacement motor is the only acceptable repair.
Make sure they have checked for the oil pump upgrade before fitting the new motor.

I can can see no advantage in leaving Bear at the workshop once repairs are compleated.
They are only the middle men doing what they can for you, don't get them offside.
I'd ask Michael to deliver Bear personally rather than truck him.
This will put a few Km's on the new motor and he go to the farm or Melrose.
Consider it a long road test in conditions it used for 90% of the time.
(We can sort logistics of trailers etc. closer to Easter once you know more)

Bring Bear on the trip as proof he's up for what you bought him for.
This will either restore your faith in him or at worse LRAssist pick him up from Googs Tk.
Consider it a fit for purpose trip, I wouldn't suggest this if I didn't think he was up for it.

Good news Digger. You have to bring Bear to Melrose. What could possibly go wrong?

AND if it does you have LR assist and all of us.

Is this motor number 3 or 4?

Originally Posted by rar110

Is this motor number 3 or 4?

Motor3 turbo5.

Michael makes sure it's given a good run before it comes back which is how they found the fault that took out motor1 !! I think just getting it back will be a feat if it can be done in time.

Michaels arranged a bloke to work o/t on Saturday to make sure the motor is out etc ready to move as soon as parts come in.

And I have to go to town as I need to take the loan car back!

Replacing the motor is really just LRA satisfying their obligation. I would ask for a warranty extension, especially as it's way under the km and that it's been in LR's possession for so much of the warranty period. I think that should be a condition before you accept its return, even though the statutory warranty applies.

Originally Posted by digger

Ive been notified by Land Rover that they will replace the engine in my car and after speaking with Michael at solitaire they are hoping to have it done in time for Easter. I'm still trying to work out if I should take possession of the car again or what I should do in relation to that and some sort of coverage for the future

Hi Digger,

Thats a great outcome considering the circumstances.

I can think of one vehicle manufacturer who's name i won't mention that would more than likely not have bothered with any assistance at all.

I have to give credit to LR, even though its frustrating and unreasonable to be sold such a vehicle at least they try. How many times is this now? Others don't even listen.

I'd buy another landy just because of the service i received when i first bought my car. I had multiple diffs, gearboxes, transfer, output shafts etc and they kept trying to fix it. 2 and 1/2 years later and my landy has been very reliable.

I would have threatened them with legal action if they didnt listen in your situation but they obviously care enough to try.

I hope you get it back in time for your trip mate. All the best