Thread: beware - Online Parts substitution

If you paid via paypal, submit a claim, and send them back.

If they're not as described in the listing, then you're fully entitled to do so.

It seems to be a problem when you don't buy over the counter and can actually see the part. Ebay or mail order you're never sure what will actually turn up.
Sounds like the OEM printed on the packaging is the 'OEM part number' rather than highlighting that it's actually an 'OEM part'.

I feel your pain.

Allmakes are 3.55GBP, OEM 8.55GBP
Ntc9027 | Land Rover Parts, Accessories & Spares From Brookwells


Colin

BritPart supply both pattern and original equipment parts. If the vendor has supplied the OEM part in Britpart packaging I don't think you have any grounds for claiming a refund.

The LR Direct site gives a listing of the alternatives available for a specific part number:
Superceded Land Rover Part NTC9027

NTC9027 is a superseded part number and has been replaced by STC618.

cheers
Paul

Thanks, just submitted Paypal claim, will see what happens.

will order SuperPro

cheers Don

Originally Posted by OffTrack

BritPart supply both pattern and original equipment parts. If the vendor has supplied the OEM part in Britpart packaging I don't think you have any grounds for claiming a refund.

Superceded Land Rover Part NTC9027

NTC9027 is a superseded part number and has been replaced by STC618.

cheers
Paul

Meybe so, but your link shows they are £9.07, even if they are OEM I think its a bit of a Rip Off. Other problem is there was no mention of Britpart on the vendors adverts and photos did not show packaging,
Interestingly photos of their other parts for sale do show packaging, esp if its in a Genuine LandRover box or other trusted OEM brand.

really it is deception in my book, If they dont refund I'll resell them on ebay , difference being that I WILL disclose that they are Britpart.

If the seller had given me the courtesy of a reply stating what you had, I'd cop it fairly and put it down to the pitfalls of ordering from ebay.

BTW, when time permits I often order from LR Direct for the very reason that I can select exactly which quality level part I want.

Originally Posted by goingbush

Meybe so, but your link shows they are £9.07, even if they are OEM I think its a bit of a Rip Off. Other problem is there was no mention of Britpart on the vendors adverts and photos did not show packaging,
Interestingly photos of their other parts for sale do show packaging, esp if its in a Genuine LandRover box or other trusted OEM brand.

really it is deception in my book, If they dont refund I'll resell them on ebay , difference being that I WILL disclose that they are Britpart.

If the seller had given me the courtesy of a reply stating what you had, I'd cop it fairly and put it down to the pitfalls of ordering from ebay.

BTW, when time permits I often order from LR Direct for the very reason that I can select exactly which quality level part I want.

Don't get me wrong, I'd be ****ed if I'd got britpart branded stuff too, and I also buy from a couple of different UK seller so I can pick exactly what I getting.

The dodgy parts descriptions are rife of Ebay. One seller that is often recommend on here describes parts as genuine. What you get is OEM parts. As an example I bought a Genuine Td5 injector harness - what I got was a harness in Bearmach packaging. When I complained the seller told me that the parts are the same as what LR sells but without the LR packaging so he is entitled to call them genuine.

I gotten to the stage where I refuse to buy from eBay unless I can confirm exactly what the make of the part is.

Good luck with the claim.

cheers
Paul

Will it really matter with bushes ? Obviously we all prefer not to buy ****part but stuff like bushes will the OEM be any better ?

Yes! I once used a set of Britpart trailing arm bushes (chassis end) in my car as I didnt have any genuine ones and they only lasted 800km and were destroyed.

Genuine ones last around 40000km or so by comparison (in the same car with similar use)