Defender ordered - now dealer says deal has changed

**El Rey** · 29th August 2015, 08:54 AM

Originally Posted by mattp

I got the last 110 they had allocated, and was able to change it to my spec including colour and options. It was pretty highly specced as a lot of the last dealer ones seem to be (Santorini Black with Black Pack, partial leather, Cold Pack, sun hatch). I changed it to Corris Grey and Premium Leather, though I can
change specs up until 20th of November and am actually going to go back to black, add 7 seats and change to contrast premium leather (Lunar/Ebony). Pricing all as per Asutralian list prices, no bargains or ripoffs.
Cheers, Matt

That's interesting and sounds more like how it should be. If the vehicle hasn't hit the production line then making a few changes should be feasible.
Back in Black hey? Will look mean - like it stepped out of a Bond film.

**SG1 Bones** · 29th August 2015, 10:06 AM

Unfortunately I just noticed this thread. I'm a Series 3 owner but I love the Defenders aswell. (IMHO they are the true Land Rovers

Defender ordered - now dealer says deal has changed

). I went to ***** LR years ago (approx. 10years) when I first looking at buying one, I was single then so I had the money to buy brand new too, and I went in to the sales floor and was waiting for about twenty minutes for someone to come and talk to me. Not one person came to talk to me, there was only two potential customers in the whole shop. I ended up leaving in disgust and thought to myself that I would never go back there again and I never will.

I'm glad you got your 110 and I hope you have plenty of adventures awaiting for you. Driving it up from Melbourne is an adventure in itself. Good on you Tombie for your assistance and also to the rest of you fine people. It's people like you that give Land Rover their great name.

Nathan.

**Olsey** · 29th August 2015, 12:29 PM

So happy for you El Rey!

From the experience you had, I won't taking my D90 to ***** for servicing or warranty issues. Even though the service department is separate from sales, all money goes into the *****'s coffers.

I will be interested to see how the new Springwood dealerships is? I believe it's owned by Frizelles???

**Landybitz** · 29th August 2015, 01:55 PM

If you live on the GC try Bruce Lynton.

**scarry** · 29th August 2015, 02:11 PM

Originally Posted by Olsey

So happy for you El Rey!

From the experience you had, I won't taking my D90 to ***** for servicing or warranty issues. Even though the service department is separate from sales, all money goes into the *****'s coffers.

I will be interested to see how the new Springwood dealerships is? I believe it's owned by Frizelles???

Off topic,how are the KO2's?

After my servicing experiences at the Brisbane dealer

,thanks to this site, i found out about MR auto.My vehicles have been to them for servicing/repairs since new for last 8 yrs or so,never had an issue.Half the price and twice as good.

**El Rey** · 29th August 2015, 03:03 PM

Originally Posted by Olsey

So happy for you El Rey!

From the experience you had, I won't taking my D90 to ***** for servicing or warranty issues. Even though the service department is separate from sales, all money goes into the*****'s coffers.

I will be interested to see how the new Springwood dealerships is? I believe it's owned by Frizelles???

Yes that's right. They say that the building construction starts in October, so may take a little while to be up and running but I'll be going there too.

I don't know Frizelles but they seem to have many brands under their banner. Hopefully they still have some LR appreciators there.

**El Rey** · 29th August 2015, 03:08 PM

Originally Posted by Landybitz

If you live on the GC try Bruce Lynton.

I don't live on the Coast but a drive down there is definitely no big deal if Frizelles don't pan out. Cheers for the recommendation.

**El Rey** · 29th August 2015, 03:13 PM

That's another bad tale right there.
Hopefully in another 10 years there's not someone else on here with a similar comment.

Originally Posted by SG1 Bones

I went to ***** LR years ago (approx. 10years)
I'm glad you got your 110 and I hope you have plenty of adventures awaiting for you. Driving it up from Melbourne is an adventure in itself. Good on you Tombie for your assistance and also to the rest of you fine people. It's people like you that give Land Rover their great name.
Nathan.

**SG1 Bones** · 29th August 2015, 04:24 PM

Originally Posted by El Rey

That's another bad tale right there.

Hopefully in another 10 years there's not someone else on here with a similar comment.

That's if they're still selling Land Rovers, with their history they might not be allowed to.

**knodes85** · 30th August 2015, 07:47 AM

El Rey, to further reinforce your sense of relief (and rub more salt in the wound that this thread represents to *****), make no mistake you dodged far more than a bullet...

A few years ago ***** service failed to fix a major issue with my 110 after 12 months of repeated attempts. On one such attempt I left the 110 with them before travelling overseas in the hope they could fix it while I was away. When I returned to pick it up a few weeks later; not only did they fail to fix the fault, but they had put an extra 700km on it. The fault was an intermittent ignition issue so little or no driving was required to fault test. Apparently one of the mechanics had been using it to get to and from work to test it. Conveniently that mechanic lived 70+ kilometres from *****!

When I saw the odometer and turned into John McEnroe, it seemed entirely inconsequential to ***** that I had not consented to my car being given to a staff member to use on his personal time. Indeed they didn't seem to think they ought to have even asked me. Their smug view was that they were doing me a favour by performing such thorough testing. Oh and the best part; when I got home I found a receipt in the Cubby Box for a dump run done while I was away. Obviously the mechanic had my 110 over the weekend and the load space of a hard top was too much to resist. Thorough real world testing indeed...

I can rant on about *****l to anyone who gives me an opening. Having said that, if my rants save souls from their grips, they shall continue. Don't go near them El Rey.

Lesson learned as others have said - Bruce Lynton is a far better option for warranty work and usually let me swap my Defender for a Range Rover for the day. The drive back on the M1 was always much more bearable in a Rangie. Then for service, MR Automotive at Redcliff are entirely worth the logistical nightmare.

Thread: Defender ordered - now dealer says deal has changed

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